People Operations Leader: Scale HR & Culture

EmergencyMD; Clearwater (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision insurance

401(k) with company match

Flexible PTO

Job summary

FASTer Way is seeking an experienced Human Resources Manager in Clearwater, FL to own the full employee lifecycle—recruiting, onboarding, benefits administration, employee relations, performance management, and compliance—for a ~50-person team. You will partner with leadership to scale people operations and culture.

This role requires 5+ years of HR experience, including 2+ years in a leadership capacity, strong employment-law knowledge, and proficiency with HRIS and benefits platforms.

Qualifications

• Bachelor's degree in human resources, Business Administration, or related field (or equivalent experience).
• 5+ years of progressive HR experience, including at least 2 years in an HR management or generalist leadership role.
• Strong working knowledge of employment law and HR compliance requirements.
• Experience with HRIS and benefits administration platforms.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Demonstrated ability to handle confidential information with sound judgment and discretion.
• Experience supporting both corporate and field/contractor-based teams.
• Experience with Gusto is a plus.

Responsibilities

• Manage full-cycle recruiting: job postings, screening, interviewing, offers, and onboarding for new hires.
• Administer employee benefits programs (health insurance, retirement plans, PTO) and serve as the primary point of contact for employee questions.
• Own HR compliance - ensure adherence to federal, state, and local employment laws (FLSA, FMLA, ADA, EEOC, etc.).
• Develop and maintain employee handbook, policies, and procedures.
• Lead performance management processes, including reviews, goal setting, and improvement plans.
• Manage employee relations issues, including conflict resolution, investigations, and disciplinary actions.
• Partner with department leaders on workforce planning, org structure, and compensation decisions.
• Maintain HRIS data integrity and generate reports on headcount, turnover, and other people metrics.
• Plan and execute employee engagement initiatives and culture-building programs.
• Oversee payroll coordination in partnership with Finance.

Skills

Recruiting

Employee relations

HR compliance

HRIS

Benefits administration

Communication skills

Confidentiality

Education

Bachelor's degree in Human Resources or related field

Equivalent experience

Tools

Gusto

Job description

FASTer Way is seeking an experienced Human Resources Manager in Clearwater, FL to own the full employee lifecycle—recruiting, onboarding, benefits administration, employee relations, performance management, and compliance—for a ~50-person team. You will partner with leadership to scale people operations and culture.

This role requires 5+ years of HR experience, including 2+ years in a leadership capacity, strong employment-law knowledge, and proficiency with HRIS and benefits platforms.