People Operations Lead - HR Ops & Compliance (Remote)

Casepoint; Washington (District of Columbia); Hybrid; USD 110,000 - 130,000; Full time

Job summary

Casepoint is seeking an HR Manager, People Operations in Washington, DC to lead HR operations across the U.S. You will own lifecycle processes, benefits, compliance, HRIS, and data reporting while driving continuous improvements using AI and automation. The role supports a remote-friendly environment with occasional in-person meetings near Tysons, VA.

The ideal candidate has 7+ years of HR experience, a Bachelor's degree, and strong knowledge of U.S. employment requirements.

Qualifications

• Bachelor's degree in Human Resources, Business, or related field.
• 7+ years HR operations experience.
• Experience with benefits, leave administration, and HR compliance.
• Hands-on HRIS experience and HR data reporting.
• Knowledge of U.S. federal and state employment requirements.
• Strong organizational, project-management, analytical, and problem-solving skills.
• Continuous-improvement mindset using AI, automation, and technology in HR.
• Ability to balance day-to-day operational responsibilities with longer-term improvement initiatives.

Responsibilities

• Own and improve employee lifecycle processes (onboarding, offboarding, records).
• Manage benefits and leave administration with brokers, carriers, and vendors.
• Oversee I-9 compliance, workers' compensation, unemployment claims, and required training.
• Manage employee HR inquiries with timely, consistent support.
• Maintain HR policies, procedures, documentation, resources, and the HR compliance calendar.
• Coordinate recurring HR programs including open enrollment, compliance activities, and employee communications.
• Establish operational controls and conduct routine audits to maintain compliant HR records and processes.
• Partner with the Senior HR Analyst on HRIS, data integrity, reporting, compensation processes, and HR technology initiatives.
• Develop employee and manager self-service resources that simplify access to HR information and services.
• Own the continuous improvement roadmap for People Operations by identifying and implementing opportunities to simplify, automate, or eliminate inefficient processes through AI, automation, and technology.
• Build scalable HR processes and establish measurable improvements in efficiency, accuracy, service delivery, and employee experience.
• As organizational needs evolve, assume additional People Operations responsibilities, including HR systems, reporting, analytics, or compensation administration.

Skills

HR operations

Benefits admin

Leave admin

HR compliance

HRIS

Data reporting

US employment law

Project management

Analytical skills

Process improvement

AI in HR

Automation

Education

Bachelor's degree in HR/business

Job description

Casepoint is seeking an HR Manager, People Operations in Washington, DC to lead HR operations across the U.S. You will own lifecycle processes, benefits, compliance, HRIS, and data reporting while driving continuous improvements using AI and automation. The role supports a remote-friendly environment with occasional in-person meetings near Tysons, VA.

The ideal candidate has 7+ years of HR experience, a Bachelor's degree, and strong knowledge of U.S. employment requirements.