People Operations Generalist

Mixpeek; New York (NY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Mixpeek is seeking a People Operations Generalist to join our growing People team. You will own the employee lifecycle from offer to offboarding, building scalable processes and documentation.

This role suits a highly organized, systems-oriented professional who thrives in a fast-paced startup and wants to create solid operational foundations, not just maintain them.

Collaborate on onboarding, policies, and culture initiatives to ensure an excellent employee experience.

Qualifications

• 2+ years of People Operations experience, preferably at a high-growth startup.
• Ability to build and document HR processes from the ground up.
• Strong written communication, clarity for diverse audiences.
• Experience managing employee data with accuracy and discretion.
• Capable of juggling competing priorities without losing detail.

Responsibilities

• Own and improve onboarding experience and track tasks.
• Serve as first point of contact for employee questions across HR.
• Maintain self-service resources (FAQs, Notion pages) for quick access.
• Support rollout of new People programs and policies with planning and docs.
• Help bring employee experience programs and events to life, reinforcing culture.
• Process changes (promotions, equity refreshes) and maintain compliant files.

Skills

People Operations

Documentation

HR Processes

Written Communication

Data Handling

Prioritization

Job description

The Role

We're looking for a People Operations Generalist to join our growing People team. You'll touch the employee lifecycle end-to-end — from offer acceptance through offboarding — while helping to build the processes and documentation that let our People function scale with the business.

This is a great fit for a highly organized, systems-oriented people person who thrives in a fast-paced environment and wants to build operational foundations, not just maintain them.

What you’ll do

• Own and continuously improve the new hire onboarding experience, ensuring employees are set up for success and internal tasks are tracked and completed on time.
• Serve as a first point of contact for employee questions across the full HR spectrum, triaging and routing more complex issues to the right People team member or external partner.
• Maintain and improve self-service resources (FAQs, Notion pages, etc.) so employees can find what they need quickly — and always feel supported even when no one's in the room.
• Support rollouts of new People programs and policies, including communication planning, manager enablement, and documentation.
• Help bring employee experience programs and events to life, from team offsites to milestone recognition, that reinforce culture and make people feel valued.
• Process employee changes (promotions, equity refreshes) accurately and on time, including preparing updated employment letters and maintaining compliant employee files.

Requirements

• 2+ years of People Operations experience, preferably at a high-growth startup.
• Demonstrated ability to build and document HR processes from the ground up, not just execute existing ones.
• Strong written communication: you write clearly, keep things simple, and know your audience.
• Experience managing employee data with accuracy and discretion.
• Comfortable handling competing priorities without losing track of the details.