People Operations Generalist

QA Wolf, Inc; Bridgewater (MA); Remote; USD 60,000 - 100,000; Full time

Job summary

A leading company in QA solutions is seeking a People Operations Generalist to join their remote team. This role encompasses responsibilities in onboarding, benefits administration, and compliance, aimed at improving employee experience in a fast-growing environment. Ideal candidates share the company's values, possess strong organizational skills, and thrive in dynamic settings.

Benefits

100% Medical, Dental, and Vision

28 days of Personal Time Off (PTO)

Remote-first culture

Qualifications

• 2+ years of experience in People Operations or HR Operations.
• Solid foundation in onboarding, offboarding, and employee lifecycle management.
• Experience leading cross-functional People Ops projects.

Responsibilities

• Manage end-to-end onboarding and offboarding processes.
• Oversee benefits administration including health insurance and 401(k) plans.
• Administer payroll and compensation programs.

Skills

Organization

Communication

Problem Solving

Empathy

Tools

Rippling

Job description

QA Wolf:

We’re on a mission to eliminate every software bug in the world. Companies spend over $70 billion a year on software testing…with not-so-great results. Bugs continue to wreak havoc on customers and prevent companies from achieving their goals.

QA Wolf is the first QA solution that guarantees automated test coverage. We help world-class teams ship faster and more confidently and are the top rated QA solution on G2.

QA Wolf is backed by top-tier venture capital and industry leaders including Scale, Inspired Capital, and founders of PayPal and AngelList. The founding leadership team brings experience from Amazon, Bridgewater, ZipDrug, and more.

QA Wolf is headquartered in Seattle and is a remote-first team. We are looking for a highly motivated, entrepreneurial-minded individual to join our team as a People Operations Generalist.

We’re looking for someone who:

• Shares our values

• Has 2+ years of experience in People Operations or HR Operations, ideally in a high-growth environment

• Brings a solid foundation in onboarding, offboarding, benefits administration, and employee lifecycle management, along with a working knowledge of HR compliance

• Is highly organized and detail-oriented, with a proven ability to create or refine HR workflows that boost efficiency

• Has led at least one cross-functional People Ops project—such as launching a new process, implementing a tool, or improving a system—and can clearly articulate its impact on the employee or team experience

• Is a power user of of Rippling, preferably that has been an admin, and is comfortable navigating spreadsheets and dashboards

• Operates with empathy, integrity, and calm, especially when handling sensitive or confidential information.

• Thrives in fast-paced, evolving environments, takes initiative, and proactively solves problems to improve the employee experience

• Communicates in a clear, thoughtful manner (both written and verbal) and is genuinely enthusiastic about people-centered initiatives, events, and processes

Things you will do:

• Onboarding & Offboarding: Manage end-to-end processes, including device procurement, contractor agreements, documentation (e.g., Rippling), and org chart updates.

• Benefits Administration: Oversee health insurance, annual open enrollment, 401(k) plans (e.g., Guideline), parental leave, and disability programs.

• Payroll & Compensation: Administer domestic and global payroll, bonuses, stipends, non-commission payouts, and expense submissions.

• Compliance & HR Operations: Handle unemployment insurance, workers’ compensation, employment verifications, and internal HR policy development.

• Time & Attendance Management: Maintain systems for PTO, holidays, sick leave, and time tracking.

• Vendor & Platform Liaison: Serve as the primary point of contact for platforms like Rippling; manage monthly communications and system updates.

• International Employment: Coordinate visa processes and set up employer-of-record (EOR) entities for international hires.

• Mail & Office Operations: Process incoming mail and support general office-related tasks

• Employee Experience & Culture: Plan company retreats and support programs that enhance workplace culture and engagement.

We offer great compensation and many other benefits including:

• 100% Medical, dental, and vision

• 28 days of personal time off (PTO)

• A remote-first culture that allows you to work virtually anywhere

Our values:

Make magic: We want to build a magical product for our customers and magical place to work. Magic is striving for better than the best. Working with exceptional colleagues is exciting, inspiring, and the most important factor for creating a magical place to work.

Be open: Being open provides context people need to make great decisions. Openness builds trust, showing progress creates momentum, and open learnings from failures help us get better.

Have freedom and ownership: Giving people freedom instead of developing processes to prevent them from using their own judgement, creates better decision making and accountability. To give people freedom they must have the skills, context, and ownership mentality to solve problems self-directed.

Deliver impact fast: Creative mavericks are motivated by doing great work, not by being told what to do. By creating a magical environment to attract talented people, by being open and providing context to make great decisions, then we can provide freedom and ownership for people to do great work and deliver impact fast.

Learn more about our Mission and Values here.

Hiring Process

• Submit a link to a ~2 minute video where you share what excites you about this opportunity and why you’re a good match for this role

• If that goes well, a 30 minute phone screen

• If that goes well, a conversation with a co-founder

• If that goes well, you join us full time

Please note: This is a fully remote position. However, all candidates must be physically located in and have legal authorization to work in the United States without the need for employer-sponsored work authorization, now or in the future. At this time, we are not sponsoring visas (e.g., H-1B, TN or E-3 in the United States) or supporting related work authorization.