People Operations Generalist

Titan Cloud Software; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a People Ops Generalist, where you will play a crucial role in supporting the HR needs of a diverse North American workforce. This dynamic position involves managing employee relations, performance management, and policy interpretation, all while maintaining an efficient HRIS. You will collaborate closely with front-line managers, ensuring that employees receive the support they need to thrive. With a strong focus on training and development, you'll have the opportunity to make a meaningful impact in a remote work environment. If you're passionate about fostering a positive workplace culture and enhancing employee experiences, this role is perfect for you.

Benefits

Remote work environment

Flexible time off

End of Year Rest and Recharge

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Maternity/Paternity Leave

401(k)

Additional & Voluntary Benefits

Qualifications

• 5+ years of experience as a human resources generalist.
• Experience supporting a remote workforce in a multi-state company.

Responsibilities

• Support day-to-day people operations and payroll needs.
• Advise management on employee performance and disciplinary actions.
• Own the performance review process for North American employees.

Skills

Employee Relations

Performance Management

HRIS Management

Policy Interpretation

Training and Development

Education

Bachelor's degree in Human Resources

Experience in SaaS environment

Tools

HRIS Software

Job description

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Titan Cloud is a market-leading provider of Fuel Asset Optimization, helping some of the world's largest convenience stores, fleets, and suppliers reduce compliance risk, lower asset maintenance costs, and increase revenue and fuel yield. We serve as the enterprise software platform and system of record, connecting our clients' fuel, environment, store operations, and maintenance departments. Our customers save millions annually through reduced lost sales, improved customer experiences, fuel loss mitigation, and reduced environmental reserves and fines

Position Summary

The People Ops Generalist will support the day-to-day people operations, benefits, and payroll needs of the North American employees. This role will focus heavily on assisting our front-line managers with employee performance, employee relations, and policy interpretation and management. The role will also be responsible for maintaining our HRIS, including front-end payroll processing, while also assisting our Sr Director of People with various special projects. The ideal candidate has a generalist background, with experience in performance management and employee relations in a remote setting.

Titan Cloud is a market-leading provider of Fuel Asset Optimization, helping some of the world's largest convenience stores, fleets, and suppliers reduce compliance risk, lower asset maintenance costs, and increase revenue and fuel yield. We serve as the enterprise software platform and system of record, connecting our clients' fuel, environment, store operations, and maintenance departments. Our customers save millions annually through reduced lost sales, improved customer experiences, fuel loss mitigation, and reduced environmental reserves and fines

Position Summary

The People Ops Generalist will support the day-to-day people operations, benefits, and payroll needs of the North American employees. This role will focus heavily on assisting our front-line managers with employee performance, employee relations, and policy interpretation and management. The role will also be responsible for maintaining our HRIS, including front-end payroll processing, while also assisting our Sr Director of People with various special projects. The ideal candidate has a generalist background, with experience in performance management and employee relations in a remote setting.

Requirements

• Advises management team on matters of employee performance and disciplinary action.
• Owns the performance review process for the North American employee base.
• Assists in the development and facilitation of company-wide training and development initiatives.
• Partners with PEO in delicate circumstances such as providing reasonable accommodations, administrating FMLA personal leaves of absence, workplace investigations, worker's compensation incidents, etc.
• Facilitates and analyzes company surveys and advises leadership on trending data.
• Owns employee changes in HRIS, including hiring, terminations, salary changes, promotions, etc.
• Assists with front-end payroll processing responsibilities for North American region.
• Oversees compliance with company policy and practices, carrying out various annual audits.
• Acts as an advisor to staff on matters of policy interpretation, benefits, leave of absence, and payroll.
• Performs other duties as assigned

Annual Base Salary Range: $70,000.00- 90,000.00

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's degree in Human Resources, Communication, Business, or related field or equivalent experience in lieu of a degree is required
• 5+ years of experience as a human resources generalist, with a strong preference for experience in a SaaS environment
• Experience supporting a remote workforce in a multi-state company is required

Benefits

• Remote work environment
• Flexible time off
• End of Year Rest and Recharge
• Medical Insurance (including HSA/FSA accounts)
• Dental Insurance
• Group Term Life Insurance
• Vision Insurance
• Disability Insurance
• Maternity/Paternity Leave
• 401(k)
• Additional & Voluntary Benefits

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  IT Services and IT Consulting

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