People Operations Front Office Specialist

231 TUS - TRUMPF, Inc.; Farmington (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

TRUMPF Inc. is seeking a Front Office People Operations Generalist to be the friendly first point of contact for employees. You will greet visitors, handle HR inquiries, onboard new hires, and maintain HR operations and records.

You will process I-9s, manage correspondence, and support HR processes with a ticketing system. Collaboration on projects and reporting to HR leadership are key aspects of the role.

Qualifications

• 2+ years of experience in Human Resources administration or a related field.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Employee-centric mindset with a genuine desire to help.
• Commitment to teamwork and adaptability in a changing environment.
• Preferred: Bachelor's degree in Human Resources, Business, or related field.

Responsibilities

• Be the Hub of Our HR Operations
• Greet employees and visitors with a warm, professional demeanor and provide immediate assistance and support
• Serve as the first point of contact for all HR inquiries, thoughtfully routing questions and escalating complex issues to the right person
• Keep Our Operations Running Smoothly
• Manage incoming and outgoing correspondence and HR-related mail
• Coordinate all new hire onboarding and offboarding processes, ensuring employees have a smooth transition experience
• Process employment eligibility documents (Form I-9) and maintain organized digital employee files
• Handle scheduling, filing, data entry, and general administrative tasks that keep HR running efficiently
• Improve How We Work
• Process HR cases and inquiries through our ticket management system and service hotline
• Create and maintain HR knowledge base articles that help employees help themselves
• Contribute to standardizing and documenting HR procedures for consistency across our organization
• Analyze HR process flows and identify opportunities to improve efficiency and employee experience
• Support Leadership & Strategy
• Generate accurate, timely reports and metrics that inform HR leadership and business partner decision-making
• Collaborate on special projects and initiatives that support our broader HR and company goals

Skills

HR administration

Customer service

Communication

Organizational skills

Attention to detail

Teamwork

Education

Bachelor's degree in HR or related field

Tools

Workday

Job description

TRUMPF Inc. is seeking a Front Office People Operations Generalist to be the friendly first point of contact for employees. You will greet visitors, handle HR inquiries, onboard new hires, and maintain HR operations and records.

You will process I-9s, manage correspondence, and support HR processes with a ticketing system. Collaboration on projects and reporting to HR leadership are key aspects of the role.