People Operations - Front Office Generalist

231 TUS - TRUMPF, Inc.; Farmington (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

TRUMPF Inc. is seeking a Front Office People Operations Generalist to be the friendly first point of contact for employees. You will greet visitors, handle HR inquiries, onboard new hires, and maintain HR operations and records.

You will process I-9s, manage correspondence, and support HR processes with a ticketing system. Collaboration on projects and reporting to HR leadership are key aspects of the role.

Qualifications

• 2+ years of experience in Human Resources administration or a related field.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Employee-centric mindset with a genuine desire to help.
• Commitment to teamwork and adaptability in a changing environment.
• Preferred: Bachelor's degree in Human Resources, Business, or related field.

Responsibilities

• Be the Hub of Our HR Operations
• Greet employees and visitors with a warm, professional demeanor and provide immediate assistance and support
• Serve as the first point of contact for all HR inquiries, thoughtfully routing questions and escalating complex issues to the right person
• Keep Our Operations Running Smoothly
• Manage incoming and outgoing correspondence and HR-related mail
• Coordinate all new hire onboarding and offboarding processes, ensuring employees have a smooth transition experience
• Process employment eligibility documents (Form I-9) and maintain organized digital employee files
• Handle scheduling, filing, data entry, and general administrative tasks that keep HR running efficiently
• Improve How We Work
• Process HR cases and inquiries through our ticket management system and service hotline
• Create and maintain HR knowledge base articles that help employees help themselves
• Contribute to standardizing and documenting HR procedures for consistency across our organization
• Analyze HR process flows and identify opportunities to improve efficiency and employee experience
• Support Leadership & Strategy
• Generate accurate, timely reports and metrics that inform HR leadership and business partner decision-making
• Collaborate on special projects and initiatives that support our broader HR and company goals

Skills

HR administration

Customer service

Communication

Organizational skills

Attention to detail

Teamwork

Education

Bachelor's degree in HR or related field

Tools

Workday

Job description

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges? Are you organized, people-focused, and ready to be the friendly face of HR? We're looking for a Front Office People Operations Generalist to be the first point of contact for our employees—greeting visitors, answering questions, and keeping our HR operations running smoothly. You'll wear many hats: from processing inquiries and onboarding new hires to optimizing our HR processes and maintaining our knowledge base.

What You'll Do

• Be the Hub of Our HR Operations
• Greet employees and visitors with a warm, professional demeanor and provide immediate assistance and support
• Serve as the first point of contact for all HR inquiries, thoughtfully routing questions and escalating complex issues to the right person
• Keep Our Operations Running Smoothly
• Manage incoming and outgoing correspondence and HR-related mail
• Coordinate all new hire onboarding and offboarding processes, ensuring employees have a smooth transition experience
• Process employment eligibility documents (Form I-9) and maintain organized digital employee files
• Handle scheduling, filing, data entry, and general administrative tasks that keep HR running efficiently
• Improve How We Work
• Process HR cases and inquiries through our ticket management system and service hotline
• Create and maintain HR knowledge base articles that help employees help themselves
• Contribute to standardizing and documenting HR procedures for consistency across our organization
• Analyze HR process flows and identify opportunities to improve efficiency and employee experience
• Support Leadership & Strategy
• Generate accurate, timely reports and metrics that inform HR leadership and business partner decision-making
• Collaborate on special projects and initiatives that support our broader HR and company goals

What We're Looking For

• Required: 2+ years of experience in Human Resources administration or a related field
• Strong organizational skills and attention to detail
• Excellent customer service and communication abilities
• Employee-centric mindset with a genuine desire to help
• Commitment to teamwork and adaptability in a changing environment

Preferred

• Experience with HR information systems like Workday
• Bachelor's degree in Human Resources, Business, or related field

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [e-mail]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.