People Operations Coordinator | HR & Onboarding

Churchill Downs Incorporated; Richmond (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Churchill Downs Incorporated’s Colonial Downs Group in Virginia is seeking an HR Assistant to support HR operations, maintain records, enter HRIS data, assist with onboarding and licensing, and handle employee relations.

The role also involves benefits administration, training coordination, and employee engagement activities with occasional travel up to 10% to other properties. Strong communication and organizational skills are essential for success.

Qualifications

• High School diploma or equivalent.
• Three years of experience in HR or related field.
• Must obtain and maintain a valid racing license.
• Other combinations of education and experience may be considered.

Responsibilities

• Provides next-level guest service to internal and external guests.
• Maintains a high level of confidentiality of all privileged information.
• Responsible for all administrative duties such as answering phones, greeting team members, creating and maintaining reports, HRIS data entry.
• Assists with recruitment and onboarding processes, to include scheduling candidates for licensing and orientation, preparing orientation packets, setting up training space, etc.
• Performs customer service functions by answering team member requests and questions and escalates requests to position supervisor as appropriate.
• Responsible for maintaining an appropriate level of supply inventory for the Human Resources offices, as well as ordering and receiving all supplies for the department.
• Responsible for distributing uniforms and accurately tracking uniform inventory.
• Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
• Assists with the planning and execution of team member engagement initiatives, including anniversary, birthday, and promotional announcements.
• Infrequently may have up to 10% travel, on an as-needed basis, to other properties and facilities.
• Performs other related duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

MS Office

Multitasking

Education

High School diploma or equivalent

Three years HR experience

Racing license

Tools

HRIS systems

Job description

Churchill Downs Incorporated’s Colonial Downs Group in Virginia is seeking an HR Assistant to support HR operations, maintain records, enter HRIS data, assist with onboarding and licensing, and handle employee relations.

The role also involves benefits administration, training coordination, and employee engagement activities with occasional travel up to 10% to other properties. Strong communication and organizational skills are essential for success.