People Operations Coordinator — HR Concierge

Montage Hotels & Resorts; Bluffton (SC); On-site; USD 36,000 - 54,000; Full time

Job summary

Montage International is seeking a People Coordinator to be the welcoming face and heartbeat of the People team. This role delivers exceptional service to Associates, supports HR processes, and helps grow a luxury hospitality culture.

You will manage daily administrative operations, assist with onboarding, scheduling, and HR inquiries, and contribute to recruiting and payroll-related tasks. A dynamic, guest-focused environment awaits in our luxury property setting.

Qualifications

• 1–2 years of experience in Human Resources or an administrative role within hospitality preferred.
• Previous luxury hotel/resort experience a plus.
• Strong interpersonal skills, and the ability to communicate effectively across all levels of the organization.
• Exceptional organizational skills and time management.

Responsibilities

• Serve as the front-line ambassador of the People office — answering calls, greeting Associates and walk-ins, and responding to general People inquiries with professionalism and enthusiasm.
• Provide timely support to Managers and Associates with scheduling, password resets, and general HR-related questions.
• Support the full-cycle recruitment process and help create a best-in-class candidate experience.
• Assist with onboarding, new hire paperwork, and communication with newly hired Associates.
• Administer I-9 documentation and verify employment eligibility through E-Verify.
• Track employment offers, background checks, and drug screen results with urgency and accuracy.
• Maintain organized personnel files and enter Associate data accurately and confidentially.
• Support Associate engagement initiatives, events, and recognition programs.

Skills

Interpersonal skills

Organizational skills

Time management

Customer service mindset

Communication across levels

Education

Bachelor’s degree preferred

Tools

Workday

Job description

Montage International is seeking a People Coordinator to be the welcoming face and heartbeat of the People team. This role delivers exceptional service to Associates, supports HR processes, and helps grow a luxury hospitality culture.

You will manage daily administrative operations, assist with onboarding, scheduling, and HR inquiries, and contribute to recruiting and payroll-related tasks. A dynamic, guest-focused environment awaits in our luxury property setting.