People Operations Coordinator

Writing; United States; Remote; USD 70.000 - 80.000; Vollzeit

Benefits dieser Stelle

Remote work

Contract-to-full-time

Zusammenfassung

Salesloft is seeking a People Operations Coordinator to join a remote US team. This role starts as a three-month contract with the potential to convert to a full-time position based on performance and business needs.

You will embed with a functional pod (Engineering, Marketing, Sales), manage employee lifecycle from offer to exit, handle data integrity, HR transactions, and partner with People Business Partners to support a high-volume, high-accuracy HR service delivery.

Qualifikationen

• 2-4 years in HR operations, shared services, or HR administration.
• Hands-on HRIS experience and case management tools (JIRA, HappyFox, ServiceNow).
• Strong attention to detail and discretion with confidential data.
• Ability to work across time zones and cultures with leadership.
• Exposure to multi-country HR administration preferred.
• Experience in high-growth or sales-led organizations preferred.
• Experience with process documentation, reporting, or workflow automation.

Aufgaben

• Lifecycle Administration: manages employee lifecycle from offer through exit.
• Employee Data & Records: maintains data in HiBob and ADP for the function.
• HR Case Management: handles employee questions via email and HappyFox.
• Mobility & Benefits Support: acts as the first contact for benefits queries.
• PBP Partnership & ER Support: coordinates with People Partners on ER matters.
• Program administration: manages promotions and compensation processes.
• Survey, QBR & Talent Support: supports engagement surveys and data prep.
• Reporting, Analytics & Compliance Support: runs reports and supports audits.
• Process Improvement: develops SOPs and drives workflow improvements.
• Country Expertise: serves as expert for assigned country with local compliance.

Kenntnisse

HR operations

HR case management

Attention to detail

Cross-time-zone collaboration

Global employment practices

Process documentation

Reporting & automation

Tools

JIRA

HappyFox

ServiceNow

Jobbeschreibung

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Salesloft: People Operations Coordinator - Temp to FTE Opportunity

Junior Remote Posted about 24 hours ago We Work Remotely — Programming HR

AI summary:Coordinates employee lifecycle support, HR transactions, and data management for assigned business functions while serving as first point of contact for employees and managers.

Description

Job Title: People Operations Coordinator - Temp to FTE Opportunity, 3 month contract

Job Location: United States, Remote

This is a fully remote opportunity and can be worked from any location in the United States.

ABOUT THE COMPANY:

Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we're building the industry's first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Salesloft, our People Operations Coordinator is foundational to a high-performing People team. Each coordinator embeds with their assigned business function(s) (e.g., Engineering, Marketing, Sales) to provide full employee lifecycle support, from offer through exit. As the first point of contact for employees and managers, coordinators deliver high-volume, high-accuracy service across HR transactions, data, leave, employee relations support, and employee questions, creating a consistently excellent employee experience. They partner closely with People Business Partners, keeping the work moving, the data clean, and the PBP fully informed, and work alongside Total Rewards, Benefits and Mobility, and Talent Acquisition so programs run smoothly.

Each coordinator also serves as the expert for an assigned country, bringing local compliance knowledge, language, and time zone coverage to the team. Working within a shared services model, coordinators cover for one another across functions during peak periods and absences, and bring back improvements that strengthen the whole team. This is a broad, high-visibility role and a clear path toward People Business Partner or People Operations leadership.

About 60 - 70% of your time supports your assigned business function(s) and their People Business Partner. That includes lifecycle transactions, employee data, questions, ER support, and the people programs for your pod.

The remaining 30–40% supports the broader People team. You will help Total Rewards with compensation and benefits cycles, partner with People Systems on HiBob, data, and reporting, and support Talent Acquisition through the handoff from offer to onboarding. You’ll also serve as the expert for your assigned country and cover for teammates during peak periods.

The balance shifts with the business calendar. Expect more Total Rewards work during open enrollment and compensation cycles, for example. We review it regularly throughout the year.

This role begins as a three-month contract with the opportunity to convert to a full-time, permanent Salesloft position based on business needs and performance. The contract period gives you the chance to learn the team, the systems and the business function you support, and gives us the chance to work together before making a long-term commitment. We will check in with you along the way so you know how things are going.

On a day-to-day basis, you will:

• Lifecycle Administration. Manages the employee lifecycle for the assigned business function, from offer through exit. Prepares offer letters, coordinates background checks and I-9 and right-to-work verification, and runs onboarding and offboarding, including exit surveys, so every transition is accurate and on time.
• Employee Data & Records. Maintains accurate employee data in HiBob and ADP for the assigned business function. Processes hires, changes, promotions, transfers, terminations, and org updates, and audits records and personnel files to keep data clean and audit-ready.
• HR Case Management. Serves as the first point of contact for employee and manager questions through people@ and HappyFox. Resolves routine requests promptly and escalates complex or sensitive issues to People Business Partners and specialists.
• Mobility, & Benefits Support. Serves as the first point of contact for benefits questions and partners closely with the Benefits and Mobility Specialist to keep PBPs informed on mobility cases.
• PBP Partnership & Employee Relations Support. Partners with the assigned People Business Partner through weekly syncs, sharing context so they have full visibility without having to ask. Supports ER cases under PBP direction by maintaining documentation and the ER tracker, coordinating investigation logistics, and preparing PIP and termination paperwork.
• Program administration: Project manages the promotion process for the assigned business function, tracking and documenting each promotion through processing. Supports compensation cycle execution and submits roles for compensation analysis, following up with leaders and tracking turnaround.
• Survey, QBR & Talent Support. Manages the engagement survey in the system and compiles data and pre-reads for leadership reviews. Supports the QBR process and prepares data and insights for talent calibration conversations.
• Reporting, Analytics & Compliance Support. Fulfills data requests and runs standard reports and headcount reconciliations, providing analysis that supports business reviews and People programs. Supports audits, country-specific filings, I-9 compliance, record retention, and policy acknowledgments, and manages vendor invoices.
• Process Improvement. Establishes and maintains SOPs so the team delivers consistent service across pods. Flags recurring case themes and tests HRIS and workflow changes, turning patterns from the assigned business function into improvements for the whole team.
• Country Expertise. Serves as the expert for an assigned country, bringing knowledge of local employment practices and compliance requirements, along with language and time zone coverage. Reviews country-specific documents prepared by other coordinators, supports local filings and vendor relationships, and keeps the team current on changes in local requirements.

WHAT WE’RE LOOKING FOR:

We are looking for a service-minded, detail-obsessed People professional who takes pride in getting the work right the first time. You understand that every offer letter, record update, and employee question is someone’s experience of the company, and you treat each one that way. You are comfortable being the first point of contact for employees and managers, and you know when to resolve a request yourself and when to bring in a People Business Partner or specialist. You handle confidential information with discretion and communicate clearly in writing. You are equally at home working through a high volume of transactions and spotting the pattern behind them, and you bring ideas back that make the whole team better. You enjoy partnering with business leaders, adapt easily across time zones and cultures, and want to build toward a career as a People Business Partner or in People Operations leadership.

THE TEAM:

Our People Operations Coordinators, PBPs and specialists work as one team on a shared goal, and each role has clear ownership. Coordinators are the front door of the People organization: warm, responsive and exact, with the pride in getting it right that earns managers’ and employees’ trust. We are a global team across India, Mexico and the United States, we cover for one another, and we share what we learn so every pod gets better. We take on hard problems together, and we hold ourselves to a high bar for accountability, empathy and execution.

Values: Move as One, Evidence over Ego, Lead from the Front, Make Your Mark, Customer-Inspired

THE SKILL SET:

• 2-4 years in HR operations, shared services, or HR administration
• Hands-on HRIS experience and a case management tool (JIRA, happy fox, service now, etc.)
• Strong attention to detail, discretion with confidential data, and clear written communication
• Comfort supporting business leaders and managers, and working across time zones and cultures
• Exposure to global employment practices and multi-country HR administration is preferred
• Experience supporting a high-growth or sales-led organization is preferred
• Experience with process documentation, reporting, or workflow automation is preferred

At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

#LI-REMOTE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

It is Salesloft’s intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable. The goal of Salesloft’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.

Base Pay Range$70,000—$80,000 USD