People Operations Coordinator

Sunrise; Sioux Falls (SD); Hybrid; USD 46,000 - 82,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Job summary

Sunrise in Sioux Falls, SD is seeking a People Operations Coordinator to support the HR team across benefits administration and employee lifecycle coordination in a hybrid role.

You will handle onboarding, HRIS maintenance, and benefits enrollment, while supporting payroll, audits, and employee communications. A focus on accuracy, confidentiality, and excellent service is essential.

Qualifications

• High school diploma or GED required; degree preferred.
• 2+ years in HR coordination or business administration preferred.
• Strong attention to detail and ability to handle confidential information.
• Excellent written and verbal communication; customer service orientation.

Responsibilities

• Serve as primary HR contact for team inquiries and route to appropriate members.
• Maintain employee records in the HRIS and supporting docs.
• Coordinate onboarding, new hire documentation, HRIS support, and benefits enrollment.
• Assist with offboarding, payroll coordination, and records updates.
• Support HR metrics, compliance reporting, and audits.
• Handle benefits enrollment and inquiries; support open enrollment.
• Assist recruiting activities including posting jobs and interviewing coordination.
• Coordinate onboarding, background checks, and new hire communications.
• Support employee engagement initiatives and internal communications.

Skills

HR coordination

Attention to detail

Communication

Confidential information handling

Customer service orientation

Education

High school diploma or GED

HR degree preferred

Tools

UKG HRIS

Microsoft Teams

Excel

Word

PowerPoint

Access

Outlook

SharePoint

HRIS systems

Job description

The People Operations Coordinator supports Sunrise’s Human Resources team across benefits administration and employee lifecycle coordination in a hybrid Sioux Falls, SD role.

Responsibilities

• Act as the primary point of contact for HR team inquiries, routing questions to the appropriate team members.
• Create and maintain employee change forms and supporting documentation (for example, checklists, change notices, offer letters).
• Help maintain accurate employee records and personnel files within the HRIS.
• Coordinate onboarding activities, including leading New Employee Experience, new hire documentation, HRIS support, and benefits enrollment.
• Support offboarding from notice through final separation by confirming key dates, communicating with payroll, and updating records.
• Assist with HR metrics, compliance reporting, and audit support.
• Research and complete employee verification requests in a timely manner.
• Provide general HR administrative support and employee-facing assistance as needed.
• Administer day-to-day employee benefits programs, including medical, dental, vision, life insurance, disability, retirement, FMLA, paid leave, and work comp.
• Serve as the first point of contact for employee benefits and leave inquiries, including issue resolution.
• Support new hire enrollments, qualifying life event changes, and annual open enrollment.
• Maintain accurate benefits data within HRIS and vendor systems.
• Coordinate with Payroll to ensure benefit deductions and related transactions are processed accurately.
• Partner with benefit brokers, carriers, and vendors to resolve issues and support program administration.
• Collaborate on benefit communications, educational materials, and employee resources.
• Support compliance with applicable benefits regulations, including ACA, COBRA, ERISA, and state paid leave programs.
• Assist with benefits audits, reporting requirements, renewal processes, and vendor-related activities.
• Provide backup support for payroll processing and payroll-related administrative activities.
• Respond to employee payroll-related inquiries when serving as backup.
• Assist with payroll-related audits and data validation as needed.
• Provide backup support for recruiting activities, including resume review and candidate screening.
• Support job postings, applicant tracking system administration, and interview coordination.
• Assist with candidate communications, scheduling, and recruiting logistics.
• Coordinate onboarding preparation, communications, background checks, and new hire documentation.
• Support community outreach and job fairs.
• Support the Employee Engagement Specialist for company-wide events, activities, and programs; act as co-lead for Engagement Crew at the location.
• Assist with employee recognition programs and internal communications, including SharePoint.
• Facilitate New Employee Experience for Sioux Falls new employees and provide backup coverage for the Employee Engagement Specialist.
• Promote positive employee experience through engagement and culture-building initiatives.
• Demonstrate effective work with AI tools and maintain an open, curious approach to emerging technologies.

Requirements

• High school degree or GED required.
• Degree in HR Business Administration or related field preferred.
• 2+ years of experience in HR coordination or business administration preferred.
• Strong attention to detail; excellent written and verbal communication; ability to handle confidential information required.
• Strong customer service and employee support orientation required.
• Proficiency with UKG HRIS, payroll, and benefits administration preferred.
• Experience in multi-state or multi-plan benefits environment preferred.
• Strong organizational skills and ability to prioritize multiple tasks required.
• Superior skills with Microsoft Teams, Excel, Word, PowerPoint, Access, and Outlook preferred.

Technologies

• UKG HRIS
• Microsoft Teams
• Excel, Word, PowerPoint, Access, Outlook
• SharePoint
• HRIS and vendor systems
• Applicant tracking system

Benefits

• Medical
• dental
• vision
• life
• AD&D
• STD/LTD
• FSA
• PTO
• PVTO
• PPL
• 401k

Competencies

• Alignment with Sunrise Core Values
• Adaptability
• Communication
• Compliance
• Dependability & Flexibility
• Initiative
• Integrity
• Judgement
• Organizational Skills
• Productivity
• Professionalism
• Quality Service
• Teamwork
• Technical / PC Skills
• Work Quality

Compensation & Benefits

• Annual salary (DOQ): $46,432 - $66,331 - $82,120
• Benefits include Medical, dental, vision, life, AD&D, STD/LTD, FSA, PTO, PVTO, PPL, 401k and more
• For more details: www.sunrisebanks.com

Location: Sioux Falls, SD (hybrid)

Salary range: USD 46,432 - 82,120 per year

Education: High school degree or GED