People Operations Coordinator

Peaks Healthcare; Cheyenne (WY); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive compensation

401(k) retirement plan

Health, dental, and vision insurance

Paid Time Off (PTO)

Care Cash Program

Employee Referral Bonus Program

Professional development opportunities

Opportunities for advancement withinHR

Job summary

Polaris Rehabilitation & Care Center in Cheyenne, Wyoming, is seeking a driven Human Resources Coordinator to manage recruitment, onboarding, employee records, payroll, benefits, and general HR operations in a fast-paced healthcare setting.

You will collaborate with administrators and leaders to support staffing needs, ensure compliance, and foster a positive work environment that prioritizes resident care and employee engagement.

Qualifications

• High school diploma or equivalent required.
• Associate's or bachelor's degree in HR, Business Administration, Healthcare Administration, or related field preferred.
• Previous HR, recruiting, administrative, payroll, or healthcare experience preferred.
• Experience in skilled nursing, long-term care, or healthcare environment strongly preferred.
• Working knowledge of recruitment, onboarding, payroll/timekeeping, and employee relations practices preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle confidential and sensitive information professionally.
• Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.
• Strong interpersonal skills and ability to build effective relationships with employees and leadership.
• Comfortable using HRIS, payroll, applicant tracking, and Microsoft Office systems.

Responsibilities

• Coordinate recruitment activities for open facility positions.
• Maintain and update job postings through approved recruiting platforms.
• Review applications and assist with identifying qualified candidates.
• Conduct initial candidate screening and coordinate interviews with department leaders.
• Maintain regular communication with candidates throughout the hiring process.
• Assist hiring managers with recruitment strategies for difficult-to-fill positions.
• Coordinate job fairs, open houses, hiring events, community partnerships, and other recruiting initiatives.
• Maintain accurate records of open positions, applicants, interviews, offers, hires, and staffing needs.
• Support recruitment and retention initiatives designed to reduce vacancies, turnover, overtime, and agency utilization.
• Promote a positive and professional candidate experience from initial contact through onboarding.
• Coordinate the pre-employment and onboarding process for new employees.
• Ensure required pre-employment screenings, background checks, credentials, and other documentation are completed before employees begin work, as applicable.
• Coordinate completion of Form I-9 and other required employment documentation.
• Verify applicable professional licenses and certifications and assist with ongoing credential tracking.
• Prepare and maintain new-hire paperwork and personnel records.
• Coordinate new employee orientation and communicate onboarding expectations to new hires and department leaders.
• Ensure personnel files are complete, organized, confidential, and maintained according to established requirements.
• Process employee status changes, transfers, promotions, compensation changes, and separations.
• Maintain accurate employee information within applicable HR and payroll systems.
• Assist with facility payroll preparation and review each pay period.
• Review employee timecards for missing punches, discrepancies, and required corrections.
• Coordinate with supervisors to obtain appropriate approvals for timekeeping adjustments.
• Assist with monitoring overtime, attendance, PTO, and other payroll-related information.
• Ensure approved PTO and employee status changes are appropriately reflected in HR/payroll systems.
• Communicate payroll discrepancies to the appropriate manager or HR/payroll resource.
• Maintain accurate documentation supporting payroll and timekeeping changes.
• Assist employees with routine payroll and timekeeping questions.
• Serve as an accessible HR resource for employees and department leaders.
• Respond professionally to employee questions regarding policies, procedures, payroll, benefits, attendance, and other employment matters.
• Assist leadership with documenting employee coaching, corrective action, attendance concerns, and performance issues.
• Escalate significant employee relations concerns, complaints, investigations, or compliance issues to appropriate HR leadership.
• Assist with employee investigations and collection of documentation as directed.
• Support consistent application of facility and organizational policies.
• Assist with employee recognition, engagement, and retention initiatives.
• Support employee communication regarding HR programs, policies, benefits, and organizational initiatives.
• Maintain confidentiality and appropriate professional boundaries when handling sensitive employee information.
• Assist employees with benefits enrollment processes and general benefits questions.
• Provide employees with appropriate benefits resources and enrollment information.
• Support communication regarding health, dental, vision, retirement, and other available employee programs.
• Assist with employee benefit changes and qualifying-life-event documentation as appropriate.
• Support employee referral, recognition, Care Cash, and other organizational programs.
• Coordinate with corporate or regional HR resources when employee questions require additional review.
• Monitor required licenses, certifications, training, and employment documentation.
• Assist with tracking CNA and nursing credentials and other position-specific requirements.
• Maintain confidentiality of employee and employment-related records.
• Support completion and maintenance of required HR documentation.
• Assist with internal audits of personnel files and employment records.
• Support facility survey readiness by ensuring HR documentation is organized and accessible.
• Assist with required employment postings and workforce-related compliance activities.
• Immediately communicate identified compliance concerns to appropriate leadership.
• Perform HR responsibilities in accordance with facility policies and applicable federal and Wyoming employment requirements.
• Assist with new-hire follow-up and employee check-ins.
• Support employee recognition and appreciation activities.
• Assist with retention initiatives and identification of workforce trends.
• Coordinate exit interviews and maintain separation documentation.
• Help identify recurring employee concerns and communicate trends to leadership.
• Promote a professional workplace culture centered on communication, accountability, teamwork, and resident care.
• Support initiatives that improve employee engagement and strengthen the overall employee experience.
• Maintain HR trackers, staffing reports, recruitment information, and other workforce data.
• Provide requested HR updates to the Administrator and HR leadership.
• Track vacancies, new hires, separations, turnover, credentials, and other HR metrics as assigned.
• Prepare HR documentation, correspondence, reports, and employee communications.
• Maintain organized electronic and physical HR records.
• Participate in leadership meetings and provide HR updates as appropriate.
• Perform additional Human Resources and administrative responsibilities as assigned.

Skills

Organizational skills

Communication

Confidentiality

Interpersonal skills

Education

High school diploma or equivalent

Associate's or bachelor's degree in HR, Business Administration, Healthcare Administration or related field preferred

Tools

HRIS

Payroll systems

Applicant Tracking System

Microsoft Office

Job description

Polaris Rehabilitation & Care Center in Cheyenne, Wyoming, is seeking a driven Human Resources Coordinator to manage recruitment, onboarding, employee records, payroll, benefits, and general HR operations in a fast-paced healthcare setting.

You will collaborate with administrators and leaders to support staffing needs, ensure compliance, and foster a positive work environment that prioritizes resident care and employee engagement.