People Operations Business Partner

Aesthetic Partners; Austin (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Aesthetic Partners is seeking an experienced People Operations Business Partner to advise practice leadership on HR matters while ensuring compliant, effective human resources practices across multiple locations. The role emphasizes employee relations, performance management and organizational effectiveness.

The ideal candidate will bring strong generalist HR experience, judgment and a practical, solutions-oriented approach, with demonstrated California employment law knowledge applied in HR

Qualifications

• Bachelor's degree in HR or related field.
• 5+ years HR generalist/partner experience.
• Strong knowledge of California employment laws with hands-on experience.
• Knowledge of federal employment laws and HR best practices.
• Experience supporting multiple locations or multi-state organizations.

Responsibilities

• Serve as a primary People Operations resource to practice leadership and HR teams.
• Manage employee relations matters, investigations, and resolutions.
• Guide leadership on employment law compliance, wage/hour, leaves, and classifications.
• Coach managers on performance improvement, documentation and effective employment practices.
• Oversee onboarding, changes, transitions, and offboarding in alignment with policies.
• Collaborate with Payroll, Benefits, Talent Acquisition and Operations to coordinate HR activities.

Skills

HR Generalist Experience

Employee Relations

Leadership Coaching

Communication & Problem-Solving

Policies & Compliance

Education

Bachelor's degree in HR or related field

Tools

Paycor

Microsoft Office

Job description

Location

Hybrid, Central Texas or Arizona

Employment Type

Full-Time

Travel

Travel to partner practice locations as business needs require.

Position Overview

Aesthetic Partners is seeking an experienced People Operations Business Partner to join our growing team. This role will serve as a trusted advisor and partner to practice leadership, providing guidance and support across a broad range of Human Resources functions, including employee relations, performance management, employment law compliance and organizational effectiveness.
The ideal candidate brings strong generalist HR experience, sound judgment and a practical, solutions-oriented approach to supporting employees and business leaders. Strong working knowledge of California employment laws and demonstrated experience applying those laws in an HR capacity are required.This individual will work closely with practice leadership and cross-functional teams to promote consistent HR practices, address workforce challenges and support a positive employee experience across our partner brands. Success in this role requires the ability to build trusted relationships, navigate complex employee matters and balance business needs with fair, consistent and compliant employment practices.
The People Operations Business Partner will play an important role in strengthening leadership capabilities, supporting employee engagement and ensuring effective HR practices across a growing, multi-location organization.

Essential Functions

• HR Business Partnership: Serve as a primary People Operations resource and trusted advisor to assigned practices and leadership teams. Provide guidance on employee matters, workforce challenges, HR policies and best practices while supporting operational and organizational objectives.
• Employee Relations: Manage and provide guidance on employee relations matters, including workplace concerns, conflict resolution, performance issues, disciplinary actions and employee separations. Conduct workplace investigations as appropriate, ensuring fair, consistent and timely resolution while maintaining confidentiality and appropriate documentation.
• Employment Law Compliance: Provide guidance to leadership on federal, state and local employment laws and regulations, with a strong emphasis on California employment law. Support compliance with wage and hour requirements, leaves of absence, workplace accommodations, employee classifications and other employment-related obligations. Stay informed of legislative changes and assist with implementing necessary updates to HR policies and practices.
• Performance Management & Leadership Coaching: Partner with practice leaders to address employee performance concerns, establish clear expectations and support performance improvement initiatives. Coach managers on effective employee communication, documentation, corrective action and sound employment practices.
• Employee Lifecycle Management: Support HR activities throughout the employee lifecycle, including onboarding, employee changes, internal transitions, leave administration and offboarding. Partner with internal teams to ensure employee-related processes are handled accurately, consistently and in accordance with company policies and applicable laws.
• Policy Interpretation & Implementation: Provide guidance on the interpretation and application of company policies, procedures and employment practices. Support consistent implementation across partner practices while recognizing applicable state-specific requirements and operational needs.
• Organizational Effectiveness & Employee Engagement: Partner with leadership to identify opportunities to improve employee engagement, workplace culture, retention and overall organizational effectiveness. Help leaders navigate workforce challenges, organizational changes and evolving business needs.
• Cross-Functional Collaboration: Work closely with People Operations, Payroll, Benefits, Talent Acquisition and Operations teams to address employee and business needs, resolve HR-related issues and ensure a coordinated approach to workforce management.
• HR Operations & Continuous Improvement: Maintain accurate employee documentation and HRIS records, support compliance audits and identify opportunities to improve HR processes and service delivery. Contribute to the development of scalable and consistent People Operations practices across the organization.

Qualifications & Requirements

• Bachelor's degree in Human Resources, Business Administration or a related field, or equivalent combination of education and experience.
• Minimum of 5 years of progressive Human Resources experience, preferably in an HR Generalist, HR Manager or HR Business Partner capacity.
• Required: Strong working knowledge of California employment laws and regulations, with demonstrated experience applying California-specific employment requirements in a professional HR setting.
• Strong knowledge of federal employment laws and HR best practices, including employee relations, wage and hour compliance, leaves of absence and performance management.
• Demonstrated experience managing complex employee relations matters, conducting workplace investigations and advising leadership on appropriate employment actions.
• Proven ability to build strong working relationships and provide effective HR guidance and coaching to managers and business leaders.
• Experience supporting multiple locations or operating within a multi-state organization preferred.
• Experience in healthcare, medical practices or a related industry preferred.
• PHR, SPHR, SHRM-CP or SHRM-SCP certification desired.
• Experience working with HRIS platforms; Paycor experience desired.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication, analytical and problem-solving skills.
• Ability to exercise independent judgment, manage competing priorities and navigate sensitive employee matters with professionalism and discretion.
• Ability to travel onsite to partner practices as needed.

Other Skills/Abilities

• Strong emotional intelligence with the ability to navigate challenging employee situations with professionalism, empathy and objectivity.
• Ability to establish credibility and build trusted relationships with employees, managers and leadership teams.
• Sound judgment with the ability to assess situations, identify potential risks and recommend practical, business-focused solutions.
• Strong interpersonal and communication skills, including the ability to have difficult conversations and provide constructive guidance.
• Ability to balance the needs of the business with employee experience and compliance obligations.
• Self-motivated, adaptable and comfortable working independently in a fast-paced and evolving environment.
• Strong organizational skills, attention to detail and commitment to follow-through.
• High level of integrity, accountability and confidentiality.
• Demonstrated commitment to collaboration, continuous improvement and operational excellence.

Why Join Aesthetic Partners

Aesthetic Partners is committed to fostering an inclusive culture where employees feel valued, supported and empowered to grow. Our People Operations team plays an important role in supporting our partner practices, strengthening leadership capabilities and creating a consistent and positive employee experience across the organization.
If you are an experienced HR professional who enjoys building relationships, solving problems and making a meaningful impact through effective HR business partnership, we encourage you to apply.

Equal Employment Opportunity

Aesthetic Partners is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, veteran status or any other characteristic protected by applicable federal, state or local law.
Aesthetic Partners is committed to providing reasonable accommodations to qualified applicants with disabilities throughout the application and hiring process. Applicants requiring an accommodation may contact the People Operations team.