Practice Manager Washington · On-site →

Advanced MedAesthetic Partners; Northern (KY); Hybrid; USD 79,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Annual Beauty Budget

401(k) + Employer Contributions

Continuing Education

Mentorship from Industry Leaders

Generous PTO + Holidays

Flexible Scheduling

Job summary

Advanced MedAesthetic Partners is seeking a Practice Manager to lead a busy clinic, driving growth, patient experience, and operational excellence. You will own location performance, analyze KPIs, and implement initiatives with the Regional Manager and Managing Partner.

Experience in medical aesthetics or luxury service is highly valued. The role demands proactive leadership, data-driven decision-making, and the ability to develop a high-performing team while maintaining exceptional patient

Qualifications

• 4+ years of leadership or management experience in medical aesthetics, luxury retail, or high-end customer service.
• Proven experience leading and developing teams.
• Strong understanding of KPI management, financial literacy (P&L management), business operations, and performance improvement.
• Strong computer and technical literacy skills.
• Excellent communication, organizational, and problem-solving skills.
• Ability to analyze data and translate insights into action.

Responsibilities

• Own location performance, including revenue growth, patient retention, and operational excellence.
• Monitor and analyze KPIs to identify trends, opportunities, and areas for improvement.
• Develop and execute strategies that drive patient acquisition, retention, and long-term growth.
• Utilize reporting and business data to guide decision-making and improve performance.
• Implement best practices and process improvements that enhance efficiency and results.
• Partner with marketing, the Regional Manager and Managing Partner to execute strategic initiatives and achieve organizational goals.
• Lead, coach, and develop all team members within the practice.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Manage onboarding, training, performance management, and employee development.
• Conduct regular coaching conversations and performance reviews.
• Develop future leaders and build a strong, engaged team.

Skills

Leadership

KPI management

P&L management

Team development

Data analysis

Communication

Tools

Zenoti

Job description

Compensation: $78,795 - $100,000 per year

Schedule/Availability: Open availability, including weekends. Minimum 40 hours per week.

Who We Are:

Ever/Body is a proud partner of Advanced MedAesthetic Partners is a platform of elite aesthetic practices throughout the United States partnering together as thought leaders and innovators in the industry. AMP offers a hybrid support organization combining a professional business services team with the autonomy of private ownership to allow for transformative growth.

The Practice Manager will lead the overall performance, growth, and day-to-day operations of the clinic. This is a leadership role responsible for team development, patient experience, business performance, operational excellence, and practice growth. The ideal candidate is a proactive leader who takes ownership, uses data to drive decisions, develops high-performing teams, and continuously seeks opportunities to improve the business.

The Practice Manager works closely with the Regional Manager and Managing Partner to ensure alignment with the organization and company goals and strategic initiatives.

We are looking for a leader who treats the business as their own, takes initiative, develops people, and creates an environment where both patients and team members thrive.

Why Join Us?

• Industry Recognition: Join an award-winning aesthetic practice
• Elite Environment: Work alongside top-tier injectors and aesthetic professionals
• Growth-Focused Culture: Ongoing training, mentorship, and national AMP networkaccess
• Built for You: A place where your talent is supported, your voice matters, and your impact is recognized

Responsibilities:

Business Performance & Growth

• Own location performance, including revenue growth, patient retention, and operational excellence.
• Monitor and analyze KPIs to identify trends, opportunities, and areas for improvement.
• Develop and execute strategies that drive patient acquisition, retention, and long-term growth.
• Utilize reporting and business data to guide decision-making and improve performance.
• Implement best practices and process improvements that enhance efficiency and results.
• Partner with marketing, the Regional Manager and Managing Partner to execute strategic initiatives and achieve organizational goals.
• Lead, coach, and develop all team members within the practice.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Manage onboarding, training, performance management, and employee development.
• Conduct regular coaching conversations and performance reviews.
• Develop future leaders and build a strong, engaged team.
• Serve as the primary liaison between the location team and senior leadership.
• Champion an exceptional patient experience from inquiry through retention.
• Manage escalated patient concerns and assure timely resolution.
• Monitor patient feedback and identify opportunities to improve satisfaction and loyalty.
• Partner with providers and front desk teams to create a seamless patient journey.
• Develop and execute retention and relationship-building strategies that support long-term patient growth.

Operations & Practice Management

• Maintain a visible leadership presence within the practice.
• Understand and support all aspects of front office operations, including scheduling, patient communication, financing, and retention strategies.
• Lead daily operations and practice flow when business needs require hand-on leadership.
• Ensure operational standards, workflows, and service expectations are consistently met.
• Oversee inventory, facility standards, and operational readiness.
• Drive process improvements that enhance efficiency and elevate the patient experience.

Requirements & Experience

• 4+ years of leadership or management experience coming from a background of medical aesthetics, luxury retail, or high-end customer service.
• Proven experience leading and developing teams.
• Strong understanding of KPI management, financial literacy (P&L management), business operations, and performance improvement.
• Strong computer and technical literacy skills.
• Excellent communication, organizational, and problem-solving skills.
• Ability to analyze data and translate insights into action.

Preferred

• Experience in medical aesthetics, wellness, and cosmetic surgery.
• Experience with Zenoti, or a similar industry-specific software.

Physical Requirements:

• This position requires frequent walking, sitting, standing, and bending.
• Frequent talking and listening when giving instructions and explanations.
• Frequent use of the phone, computer, and other clinic technologies.
• Employees may be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train).

Competitive Pay + Performance Incentives

Medical, Dental, and Vision Plans
Annual Beauty Budget(increases with tenure)

AMP Rewards & Recognition Programs
401(k) + Employer Contributions
Continuing Education + National Training Opportunities
Mentorship from Industry Leaders & KOLs
GenerousPTO+ Holiday Closures
Flexible Scheduling

Equal Employment Opportunity Statement

AdvancedMedAestheticPartners (AMP) is an equalopportunityemployer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMPcomplies withapplicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.