People Operations Associate

Zeta Charter Schools; New York (NY); Hybrid; USD 64,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated People Operations Associate or Manager to join their dynamic team. This role focuses on enhancing the employee experience through innovative data management and project leadership. You'll collaborate with passionate colleagues to drive impactful initiatives, ensuring every student receives a world-class education. With a commitment to professional growth and a supportive work environment, this position offers a unique opportunity to make a significant difference in public education. Join this mission-driven community and help shape the future of education in New York City.

Benefits

Comprehensive medical, dental, and vision plans

Flexible spending accounts

403(b) retirement plan with matching contributions

Monthly wellness stipend

Live therapy sessions through Talkspace

Free Headspace subscription

MacBook Air

Fully stocked teacher workrooms

Books for professional development

Team outings and Zeta swag

Qualifications

• 1-3+ years of experience in consulting, operations, HR, or strategy roles.
• Experience with data systems and CRM platforms.

Responsibilities

• Collaborate with a team to enhance employee experience.
• Leverage data skills to maintain robust data systems.

Skills

Data Management

Project Management

Communication Skills

Storytelling

Education

Bachelor's Degree

Tools

Zoho

CRM Platforms

Job description

Follow your passion

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Currently, we operate multiple elementary and middle schools in the Bronx and Upper Manhattan, and are opening three new elementary schools in Queens for the 2025-26 school year. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children.

Our Network office is located at 401 W. 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: we work in-person from our office on Tuesdays and Thursdays with optional remote days on Mondays, Wednesdays, and Fridays, if your team's scope of work permits.

Deliver powerful results

To achieve our vision, we are searching for a stellar People Operations Associate or Manager with a Bachelor's Degree and 1-3+ years of work experience in consulting, operations, HR, or strategy roles to join our team. The position title will be commensurate with candidate experience relative to Zeta's organizational levels. The ideal candidate will have experience with Zoho or other similar data/CRM platforms, and familiarity with K-12 schools and teacher certification pathways.

Responsibilities:

• Collaborate with a team of fast-paced, goal-driven strategizers who are constantly improving systems to provide a "Wow" employee experience
• Leverage strong data skillset to own and maintain robust data systems across multiple sources—build intuitive dashboards, automate workflows, and uncover insights that drive smarter decisions.
• Maintain proactive, clear, and responsive communication
• Use strong storytelling to connect stakeholders—including network leaders, school leaders, and teachers—to the exciting "why" behind key initiatives
• Lead high-impact, scalable projects with strong project management chops and a bias toward innovation
• Sample initiative: Manage Zeta's sponsored teacher certification process—build a dashboard to track progress across schools, create communications to drive engagement, design support plans for off-track teachers, and report on progress to stakeholders
• Wear multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed
  

Join our purpose-driven community

Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta:

• We are passionate about our mission of providing world-class education to all students
• We bring a mindset of growth, flexibility, and openness to feedback
• We are hungry and determined to not only meet your goals, but surpass them
• We are humble, willing to put the team's needs ahead of your own, and committed to contributing to a collaborative work environment
• We have a high bar for excellence and sweat over the details
• We are caring and put team over individual at all times
  
  

We are accepting applications on a rolling basis. The salary range for this position is between $64,500 and $80,000. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience and internal equity. Compensation is based on our salary scales.

How does Zeta invest in you?

We offer great benefits:

• Comprehensive and affordable medical, dental, and vision plans
• Flexible spending accounts for eligible medical purchases and commuter expenses
• 403(b) retirement plan; Zeta offers matching contributions toward your savings
• Competitive compensation
  
  

We provide awesome perks:

• Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it's up to you!)
• 4 live therapy sessions per month through Talkspace, and a free Headspace subscription
• MacBook Air, and specified monthly reimbursement for use of mobile phone
• Fully stocked teacher workrooms with favorite snacks and Nespresso machine
• Zeta swag, team outings, and NYC's finest sweet treats
• Books for professional development
  
  

We care deeply about your personal and professional growth:

• Clear pathway to professional growth
• Consistent feedback and support from managers and teammates
• Community Circle practice to build and strengthen our sense of team
• Interactive Mindfulness and DEIJ programming
  
  

Apply Now!

Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).