People Operations Analytics & Systems Specialist

Thrive Market; Los Angeles (CA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Comprehensive health benefits

Equity in Total Compensation

401k plan

Flexible Paid Time Off

Free Thrive Market membership

Job summary

Thrive Market in Playa Vista, CA is seeking an Analyst, People Operations to own data analytics, reporting, and HRIS administration across Workday, Greenhouse, Fountain, EasyLlama, and Lattice. You will configure systems, build reports, ensure data integrity, and partner with IT and Finance on processes as the company scales.

The role focuses on turning People Ops data into insights for senior leadership, developing onboarding materials, and creating a centralized service desk for TA and HR

Qualifications

• Bachelor's degree in Business Administration or a related field.
• 3-5 years of experience in People Operations, HR analytics, or HRIS administration.
• Hands-on Workday experience — configuration, reporting, and/or administration; HCM, Recruiting, or Advanced Compensation modules a plus.
• Demonstrated People Ops experience spanning HR and Talent Acquisition: recruiting operations, employee lifecycle management, data integrity, and system administration.
• Strong analytical skills — comfortable building reports, dashboards, and data models that drive decisions.
• Proficient in Excel (VLOOKUPs, IF functions, pivot tables) and Google Suite; experience with BI tools (Tableau, Looker, or similar) a plus.
• Experience leveraging AI tools to automate workflows, accelerate reporting, and drive continuous improvement across People Ops processes.
• Effective communicator with the ability to translate complex data into clear insights for non-technical stakeholders.
• Comfortable with ambiguity and able to manage multiple priorities in a fast-paced, scaling environment.

Responsibilities

• Build, maintain, and automate recurring People Ops dashboards and reports (weekly, monthly, quarterly, annual) for stakeholders across the business.
• Serve as the primary contact for all report requests through the centralized channel.
• Develop and own People Ops analytics — including headcount, attrition, time-to-fill, DEI metrics, and workforce trends — to surface insights for senior leadership.
• Populate data for All Hands, QBR, Thrive Week, Winter Week, and Leadership Summit decks.
• Ensure all People Ops metric reporting is consistent, verified, and accurate.
• Leverage Workday reporting tools (calculated fields, custom reports, dashboards) to deliver self-service analytics to HRBPs and business leaders.
• Support ad hoc reporting requests from People Ops senior leaders.
• Support the implementation, launch, and ongoing maintenance of People Ops systems (Workday module releases, Greenhouse, Fountain, EasyLlama, Lattice).
• Serve as a Workday system administrator, supporting configuration, troubleshooting, and ongoing optimization of the platform.
• Partner with IT and Finance on Workday business process changes, security role updates, and module releases.
• Build and maintain trackers for all HRIS-related requests to ensure timely resolution and systemic fixes.
• Document workflow paths to ensure no compliance gaps or segregation-of-duties risks.
• Communicate system outages and maintenance windows to affected stakeholders.
• Complete SOX compliance audits and controls as required, including pre-payroll posting audits and any controls identified by the audit committee.
• Conduct quarterly User Access Reviews and submit completed audits to the Senior Program Manager, People Operations and Internal Audits Director on time.
• Escalate delays or issues to the Senior Program Manager, People Operations as they arise.
• Develop and deliver onboarding and system SOPs (Workday, Greenhouse, Fountain, EasyLlama, Lattice).
• Centralize training content in EasyLlama and Workday for consistent org-wide delivery.
• Partner with HRBPs to audit, update, and assign recorded trainings to appropriate cohorts.
• Support build-out of compliance trainings: Workplace Safety, Cybersecurity, and Harassment Prevention.
• Design and build a centralized service desk for TA and HR teams.
• Create SLAs, SOPs, and a self-service knowledge base.
• Automate responses for recurring request themes.
• Report quarterly on inquiry volume, themes, and response times.

Skills

Workday administration

HR analytics

Data reporting

Excel

BI tools

Education

Bachelor's degree in Business Administration or related field

Tools

Workday

Greenhouse

Fountain

EasyLlama

Lattice

Job description

Thrive Market in Playa Vista, CA is seeking an Analyst, People Operations to own data analytics, reporting, and HRIS administration across Workday, Greenhouse, Fountain, EasyLlama, and Lattice. You will configure systems, build reports, ensure data integrity, and partner with IT and Finance on processes as the company scales.

The role focuses on turning People Ops data into insights for senior leadership, developing onboarding materials, and creating a centralized service desk for TA and HR