People & HR Operations Manager

Louisville Metro Government; Louisville (KY); On-site; USD 55,000 - 82,000; Full time

Job summary

Louisville Metro Government is seeking a qualified professional to manage and coordinate administrative support services, including personnel, payroll, fiscal operations, records management, and reception, in support of daily office functions. This role reports to department leadership with limited supervision and requires ensuring efficient operations and policy compliance.

The position entails supervising staff, coordinating work, handling grievances, negotiating contract aspects, and liaising

Qualifications

• Bachelor’s degree required in HR, business, public administration, or related field.
• Four (4) years of office management, finance, business administration, employee or labor relations, or human resources generalist experience, including one (1) year of supervisory experience.

Responsibilities

• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
• Coordinates resolution of problems, complaints and grievances.
• Participates in negotiating bargaining unit contracts, employee grievance appeals, mediation settlements, and disciplinary appeals.
• Supports department leadership communication to governmental agencies, commissions, task forces, committees or boards to discuss, explain or coordinate personnel functions, policies or procedures.
• Controls expenditures and receipts, oversees department cashiering functions, assists in budget preparations, and approves payroll records.
• Refers employees to employee assistance, social service, legal, medical, mental health and counseling providers.
• Establishes priorities, reviews assignments and projects, and delegates work and responsibilities to achieve objectives and goals.
• Manages, directs, and evaluates department staff; develops policies and procedures; and evaluates program effectiveness.
• Manages research, collection and analysis of data, and prepares reports on personnel activities and operations.
• Performs related work as assigned.

Education

Bachelor’s Degree in Human Resources, Business or Public Administration or related discipline

Job description

Louisville Metro Government is seeking a qualified professional to manage and coordinate administrative support services, including personnel, payroll, fiscal operations, records management, and reception, in support of daily office functions. This role reports to department leadership with limited supervision and requires ensuring efficient operations and policy compliance.

The position entails supervising staff, coordinating work, handling grievances, negotiating contract aspects, and liaising