People & Guest Experience Leader — General Manager

Smoothie King (SKFI); University Heights (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading smoothie franchise is seeking an experienced General Manager to inspire a motivated team and ensure an extraordinary guest experience. Responsibilities include team management, operational excellence, and local marketing initiatives. Candidates should have at least 2 years of experience in a managerial role and possess strong interpersonal skills. This position requires a high school diploma, with preference for higher education in business or hospitality management.

Qualifications

• Minimum 2 years’ experience as a manager or supervisor in a restaurant or similar business.
• Basic knowledge of Microsoft Word and Excel.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Hire, develop, and lead the team to provide a great guest experience.
• Manage cash activities and ensure compliance with food safety guidelines.
• Develop local store marketing plans to support brand initiatives.

Skills

Interpersonal skills

Customer service

Operational excellence

Education

High school diploma

Associate or bachelor’s degree in business

Tools

Microsoft Word

Microsoft Excel

Job description

A leading smoothie franchise is seeking an experienced General Manager to inspire a motivated team and ensure an extraordinary guest experience. Responsibilities include team management, operational excellence, and local marketing initiatives. Candidates should have at least 2 years of experience in a managerial role and possess strong interpersonal skills. This position requires a high school diploma, with preference for higher education in business or hospitality management.