Store General Manager: Lead Team & Guest Experience

Smoothie King; East Peoria (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A prominent smoothie franchise in East Peoria is seeking a General Manager to lead store operations and a motivated team. The successful candidate will manage cash activities, maintain food safety compliance, and enhance guest experiences. A minimum of 2 years of supervisory experience in a customer service environment is required, along with strong leadership skills. This is a full-time role requiring flexibility in working hours, including weekends and holidays, to drive the store's success.

Qualifications

• 2+ years' experience as a manager or supervisor in a retail setting.
• Demonstrated ability to develop and lead a team effectively.
• Proven track record in customer service and operational excellence.

Responsibilities

• Lead and develop the store team to deliver exceptional guest experiences.
• Manage store operations, including cash management and compliance.
• Implement local marketing plans to enhance brand presence in the community.

Skills

Leadership

Interpersonal skills

Customer service orientation

Operational management

Team development

Education

High school diploma

Associate or bachelor’s degree in business or hospitality management

Tools

Microsoft Word

Microsoft Excel

Job description

A prominent smoothie franchise in East Peoria is seeking a General Manager to lead store operations and a motivated team. The successful candidate will manage cash activities, maintain food safety compliance, and enhance guest experiences. A minimum of 2 years of supervisory experience in a customer service environment is required, along with strong leadership skills. This is a full-time role requiring flexibility in working hours, including weekends and holidays, to drive the store's success.