Assistant General Manager — Lead Guest Experience

Smoothie King (SKFI); University Heights (OH); On-site; USD 70,000 - 75,000; Full time

Job summary

A leading smoothie franchise is seeking an Assistant General Manager in University Heights, OH. The successful candidate will support the General Manager in team leadership and operational excellence while ensuring an exceptional guest experience. Ideal candidates will have a High School Diploma and at least 2 years of retail management experience, with strong communication skills and a commitment to healthy living.

Qualifications

• Minimum 2 years’ experience as a shift lead in a restaurant or retail customer service.
• Ability to perform basic POS and computer functions.

Responsibilities

• Assist the General Manager with hiring and developing the team.
• Use operational tools to achieve operational excellence.
• Manage cash activities and ensure compliance with food safety guidelines.
• Drive implementation of company programs and communicate marketing strategies.

Skills

Excellent written and verbal communication skills

Basic knowledge of Microsoft Word and Excel

Ability to communicate effectively

Ability to work flexible hours

ServSafe Certification

Education

Minimum High School Diploma or GED Equivalent

Job description

A leading smoothie franchise is seeking an Assistant General Manager in University Heights, OH. The successful candidate will support the General Manager in team leadership and operational excellence while ensuring an exceptional guest experience. Ideal candidates will have a High School Diploma and at least 2 years of retail management experience, with strong communication skills and a commitment to healthy living.