People-Focused CSR & Equipment Lot Attendant

U-Haul International, Inc.; Des Moines (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in Des Moines, Iowa. You will be the face of our service, assisting customers, managing rentals, and using U-Scan tech to track inventory and equipment.

Responsibilities include moving and hooking trucks, inspecting gear, and educating customers on available products and services. The role involves safety-conscious work, learning through on-the-job education, and opportunities for advancement within a long-standing U-Haul

Qualifications

• Customer-focused service orientation and ability to assist customers with products and services.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot.
• Answer questions and educate customers on products and services.
• Prepare rental invoices and process equipment returns.

Skills

Customer service

Communication

Team player

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul International, Inc. is seeking a Customer Service Representative in Des Moines, Iowa. You will be the face of our service, assisting customers, managing rentals, and using U-Scan tech to track inventory and equipment.

Responsibilities include moving and hooking trucks, inspecting gear, and educating customers on available products and services. The role involves safety-conscious work, learning through on-the-job education, and opportunities for advancement within a long-standing U-Haul