People-First Customer Service & Equipment Specialist

U-Haul International, Inc.; Sioux City (IA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul International, Inc. in Sioux City, IA is seeking a Customer Service Representative to assist customers inside and outside a U-Haul center, manage rentals with U-Scan, move and hook up trucks, and ensure equipment is clean and safe.

The role emphasizes helpful, friendly service and on-the-job education with opportunities to advance, plus benefits and potential bonuses. Training included may cover safety and equipment operation.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Valid driver’s license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Sioux City, IA is seeking a Customer Service Representative to assist customers inside and outside a U-Haul center, manage rentals with U-Scan, move and hook up trucks, and ensure equipment is clean and safe.

The role emphasizes helpful, friendly service and on-the-job education with opportunities to advance, plus benefits and potential bonuses. Training included may cover safety and equipment operation.