People-First CSR: Rentals & Equipment Support

U-Haul International, Inc.; Cedar Rapids (IA); On-site; USD 24,000 - 33,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Disounts on products/services

Job summary

U-Haul International, Inc. in Cedar Rapids, IA is seeking a Customer Service Representative to assist customers inside and outside the center, manage rentals with U-Scan technology, and move and connect equipment.

The role offers on-the-job education, with opportunities for advancement and a benefits package including health insurance, paid holidays, a 401(k) plan, and other employee programs.

Qualifications

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Cedar Rapids, IA is seeking a Customer Service Representative to assist customers inside and outside the center, manage rentals with U-Scan technology, and move and connect equipment.

The role offers on-the-job education, with opportunities for advancement and a benefits package including health insurance, paid holidays, a 401(k) plan, and other employee programs.