People-First Shop Leader: Build Teams, Elevate Service

Krispy Kreme Doughnut Corporation; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities

Benefits package

Employee discount program

401K plan

PTO

Company events

Education reimbursement

Adoption assistance

Life Insurance

FSA/HSA plans

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation in Texas seeks an Assistant Manager to collaborate with the General Manager, elevate guest experiences, and lead shop operations. You will coach staff, supervise hiring and onboarding, manage promotions, and uphold a culture of teamwork and inclusivity.

The role supports inventory, cash handling, reporting, and sanitation while enabling staff development and progression toward a future General Manager position.

Qualifications

• Requires high school diploma or equivalent.
• Minimum 5 years in food service or retail.
• Minimum 2 years of management experience.
• Must be 18 years of age or over.
• Must be authorized to work in the US without sponsorship.
• Strong communication and teamwork skills.

Responsibilities

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions.
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Team leadership

Customer service

Communication skills

Equity/inclusion advocacy

Staff development

Education

High school diploma or equivalent

5 years food service/retail experience

Job description

Krispy Kreme Doughnut Corporation in Texas seeks an Assistant Manager to collaborate with the General Manager, elevate guest experiences, and lead shop operations. You will coach staff, supervise hiring and onboarding, manage promotions, and uphold a culture of teamwork and inclusivity.

The role supports inventory, cash handling, reporting, and sanitation while enabling staff development and progression toward a future General Manager position.