Shift Lead & Team Coach — Fast-Paced Food Service

Wendy's Company; Macomb Township (MI); On-site; USD 18,000 - 25,000; Full time

Job summary

Wendy's in Michigan is looking for a Shift Manager to lead a fast-paced team and ensure the highest standards of service and food safety. You will oversee daily operations, assist with training, and handle customer concerns with a professional, friendly approach.

We value at least one year of restaurant experience, a high school diploma or GED, and proven ability to supervise a team. This on-site role requires flexibility and a readiness to travel between nearby Wendy's locations when needed.

Qualifications

• At least one year of restaurant work experience.
• High school diploma or GED (college or military experience welcome).
• You’ve led, managed and organized a team in a fast-paced environment.
• Strong problem solving, customer service and decision-making skills.
• Ability to take and give directions effectively.
• Flexible work availability.

Responsibilities

• Travel to other Wendy’s locations as needed.
• Stand and move for most or all of your shift.
• Lift up to 25–50 lbs as required.
• Handle weather-related moments at the drive-thru or outside.
• Wear a headset and use restaurant equipment (register, grill).
• Follow brand standards and guidelines.

Skills

Restaurant experience

Team leadership

Problem solving

Customer service

Decision making

Direction giving

Flexible availability

Education

High school diploma or GED

Job description

Wendy's in Michigan is looking for a Shift Manager to lead a fast-paced team and ensure the highest standards of service and food safety. You will oversee daily operations, assist with training, and handle customer concerns with a professional, friendly approach.

We value at least one year of restaurant experience, a high school diploma or GED, and proven ability to supervise a team. This on-site role requires flexibility and a readiness to travel between nearby Wendy's locations when needed.