People-First Shift Leader: Coaching, Ops, Service

Chick-fil-A; Frisco (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

A fun work environment

Flexible scheduling

Learning from experienced Operators &L

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Frisco is seeking a Team Leader who embodies our core values, a servant’s heart, and a passion for people. This role supports senior leadership in daily operations, coaches team members, and drives Operational Excellence and our Recipe for Service by leading by example and setting the tone for others to follow.

The position offers full-time and part-time hours, a fun work environment, flexible scheduling (and Sundays closed), opportunities to learn from experienced Operators and

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
• Must have a minimum availability of 5:00AM to 3:00PM or 1:00PM to 11:00PM

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Team leadership

Customer service

Communication

Reliability

Availability

Job description

Chick-fil-A Frisco is seeking a Team Leader who embodies our core values, a servant’s heart, and a passion for people. This role supports senior leadership in daily operations, coaches team members, and drives Operational Excellence and our Recipe for Service by leading by example and setting the tone for others to follow.

The position offers full-time and part-time hours, a fun work environment, flexible scheduling (and Sundays closed), opportunities to learn from experienced Operators and