People-First Retail Store Leader | Growth & Ops

The TJX Companies, Inc.; Springfield (OH); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision insurance

Health savings account (HSA)

Paid holidays/vacation

Job summary

Marshalls in Springfield, OH seeks an Assistant Store Manager to foster an inclusive, high-performing team and deliver unforgettable customer experiences. You will lead daily operations, mentor associates, and drive sales while controlling expenses in a fast-paced retail environment.

The role emphasizes developing talent, executing strategic plans, and maintaining strong customer service, merchandising, and loss prevention standards to ensure store success.

Qualifications

• Minimum 2 years of retail leadership experience as an Assistant or Store Manager.
• Ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates; serve as a mentor and role model.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes; provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets; coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team leadership

Organizational skills

Communication skills

Store operations

Customer service

Merchandising

People management

Loss prevention

Health and safety

Job description

Marshalls in Springfield, OH seeks an Assistant Store Manager to foster an inclusive, high-performing team and deliver unforgettable customer experiences. You will lead daily operations, mentor associates, and drive sales while controlling expenses in a fast-paced retail environment.

The role emphasizes developing talent, executing strategic plans, and maintaining strong customer service, merchandising, and loss prevention standards to ensure store success.