Assistant Store Manager | Lead a High-Impact Team

The TJX Companies, Inc.; Ludington (MI); On-site; USD 57,000 - 78,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Health care FSA

Job summary

Marshalls, part of The TJX Companies, is seeking an Assistant Store Manager to foster an inclusive and supportive environment while empowering the team to deliver memorable customer experiences. This role offers dynamic challenges and opportunities in a fast-paced retail setting.

You will lead a large team, drive store performance, and coordinate operations, with a focus on development, customer service, and loss prevention. Competitive pay and benefits accompany this role.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with the ability to mentor others.
• Proficient in store operations, customer service, merchandising, and loss prevention.

Responsibilities

• Drive store performance by supporting sales, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Customer service

Store operations

Job description

Marshalls, part of The TJX Companies, is seeking an Assistant Store Manager to foster an inclusive and supportive environment while empowering the team to deliver memorable customer experiences. This role offers dynamic challenges and opportunities in a fast-paced retail setting.

You will lead a large team, drive store performance, and coordinate operations, with a focus on development, customer service, and loss prevention. Competitive pay and benefits accompany this role.