People-First Restaurant GM: Lead Teams & Guest Experience

Homegrown; Merriam (KS); On-site; USD 70,000 - 100,000; Full time

Job summary

HomeGrown in Merriam, KS is seeking a General Manager who will lead all facets of the operation, from guest experience to financial health. You will recruit, develop, and coach a team that cares for each other and delivers an outstanding guest experience daily.

You will manage P&L, budgeting, scheduling, and cost controls, analyze data to drive decisions, and implement proactive improvements that enhance service, safety, and performance across the restaurant.

Qualifications

• Proven ability to lead a restaurant team and drive results.
• Strong guest-service focus with guest satisfaction as a priority.
• Experience developing and coaching managers and teams.

Responsibilities

• Lead and oversee all aspects of the restaurant operation
• Recruit, lead and develop the management team, equipping them to recruit, lead and develop their teams
• Organize and direct development programs for managers
• Achieve operational, cultural and financial objectives
• Provide and ensure friendly and efficient guest service
• Direct activities of all restaurant managers, supervisors, and employees
• Actively lead by providing vision, coaching, and feedback
• Foster team cohesiveness and positive team working environment
• Coach to production, productivity, quality, and guest-service goals and standards
• Identify performance and cultural trends and actively implement change when needed
• Meet restaurant financial objectives by meeting budget, forecasting, productivity standards, variance targets; initiating corrective actions where needed
• Enhance restaurant reputation by accepting ownership for creativity and innovation, seeking opportunities to add value and make a difference
• Review work procedures and operational problems to determine ways to improve service, performance, or safety
• Manage Profit and Loss through active decision making
• Analyze data to inform operational decisions or activities
• Manage expenses of the restaurant to budget
• Ensure proper scheduling of employees
• Evaluate employee performance

Skills

Leadership

Guest service

Team development

Job description

HomeGrown in Merriam, KS is seeking a General Manager who will lead all facets of the operation, from guest experience to financial health. You will recruit, develop, and coach a team that cares for each other and delivers an outstanding guest experience daily.

You will manage P&L, budgeting, scheduling, and cost controls, analyze data to drive decisions, and implement proactive improvements that enhance service, safety, and performance across the restaurant.