General Manager: Lead Team, Elevate Guest Experience

HomeGrown Kitchen; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

HomeGrown Kitchen in Kansas City, MO is seeking a General Manager to lead all aspects of the restaurant operation, recruit and develop the management team, and ensure an outstanding guest experience while achieving financial and cultural health. As GM, you will set direction, coach teams, manage budgets, schedules, and performance, and translate passion for hospitality into tangible results.

This role demands hands-on leadership, a focus on guest service, and a commitment to cultivating kindness

Qualifications

• Lead and oversee all aspects of the restaurant operation.
• Recruit, lead and develop the management team, equipping them to recruit, lead and develop their teams.
• Organize and direct development programs for managers.
• Achieve operational, cultural and financial objectives.
• Provide and ensure friendly and efficient guest service.

Responsibilities

• Lead and oversee all aspects of the restaurant operation
• Recruit, lead and develop the management team, equipping them to recruit, lead and develop their teams
• Organize and direct development programs for managers
• Achieve operational, cultural and financial objectives
• Provide and ensure friendly and efficient guest service
• Direct activities of all restaurant managers, supervisors, and employees
• Actively lead by providing vision, coaching, and feedback
• Foster team cohesiveness and positive team working environment
• Coach to production, productivity, quality, and guest-service goals and standards
• Identify performance and cultural trends and actively implement change when needed
• Meet restaurant financial objectives by meeting budget, forecasting, productivity standards, variance targets; initiating corrective actions where needed
• Enhance restaurant reputation by accepting ownership for creativity and innovation, seeking opportunities to add value and make a difference
• Review work procedures and operational problems to determine ways to improve service, performance, or safety
• Manage Profit and Loss through active decision making
• Analyze data to inform operational decisions or activities
• Manage expenses of the restaurant to budget
• Ensure proper scheduling of employees
• Evaluate employee performance

Job description

HomeGrown Kitchen in Kansas City, MO is seeking a General Manager to lead all aspects of the restaurant operation, recruit and develop the management team, and ensure an outstanding guest experience while achieving financial and cultural health. As GM, you will set direction, coach teams, manage budgets, schedules, and performance, and translate passion for hospitality into tangible results.

This role demands hands-on leadership, a focus on guest service, and a commitment to cultivating kindness