People-Centric Operations Leader

Action Ambulance Service Inc.; Wilmington (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

A healthcare service provider is seeking a full-time leader to enhance team engagement and operational excellence in Wilmington, Massachusetts. This role emphasizes cultivating an inclusive environment while ensuring compliance and driving financial performance through effective team collaboration. Candidates should have a four-year degree or equivalent experience, proven leadership skills, and a commitment to integrity and accountability. Join a culture that values people equally with performance, where your leadership will have a significant impact.

Qualifications

• A 4‑year college degree (or equivalent experience).
• Proven leadership experience with a focus on both people and performance.
• Strong communication and decision‑making skills.
• Ability to balance operational priorities with team engagement.
• A mindset of ownership, accountability, and continuous improvement.

Responsibilities

• Cultivate an environment where every team member feels appreciated.
• Promote a culture of integrity, transparency, and accountability.
• Drive financial performance by improving billing accuracy and enhancing collections.
• Lead ongoing recruitment and retention efforts.
• Establish and monitor key performance indicators for growth.

Job description

A healthcare service provider is seeking a full-time leader to enhance team engagement and operational excellence in Wilmington, Massachusetts. This role emphasizes cultivating an inclusive environment while ensuring compliance and driving financial performance through effective team collaboration. Candidates should have a four-year degree or equivalent experience, proven leadership skills, and a commitment to integrity and accountability. Join a culture that values people equally with performance, where your leadership will have a significant impact.