People-First Office Manager | Training, PTO & Growth

USA Insulation; Franklin (KY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Competitive salary

Bonus opportunities

Job summary

USA Insulation is seeking an Office Manager in Franklin, KY to be the first point of contact for potential and existing customers, coordinate appointments, and support the sales and technical teams. The role rewards organized, energetic, and customer-focused professionals.

The position offers a professional environment, training and coaching, a competitive hourly salary of $18, benefits including health insurance and paid time off, and opportunities for career progression within a growing

Qualifications

• A positive attitude and ability to adapt to changing priorities are required.
• Proven sales and/or customer service success.
• Strong people and communication skills.
• Proficient in Microsoft Word and Excel.
• Experience using a CRM.
• Detail oriented.
• Ability to prioritize work and handle multiple projects.

Responsibilities

• Learn and fully understand the USA Insulation product offerings and pricing strategies.
• Participate in training sessions to enhance product knowledge and sales skills.
• Manage and distribute sales leads from all sources.
• Immediately contact leads with the goal of establishing rapport and scheduling in-home consultations.
• Document all activity in the company CRM.
• Follow up communication with customers to assure satisfaction and gain positive reviews.
• Work closely with the sales and technical teams to ensure timely execution.
• Manage the company job board and scheduling calendar.
• Support the General Manager as requested.

Skills

Positive attitude

Adaptability

Sales/CustServ experience

People skills

Communication skills

MS Word

MS Excel

CRM experience

Detail oriented

Prioritization

Tools

CRM system

Job description

USA Insulation is seeking an Office Manager in Franklin, KY to be the first point of contact for potential and existing customers, coordinate appointments, and support the sales and technical teams. The role rewards organized, energetic, and customer-focused professionals.

The position offers a professional environment, training and coaching, a competitive hourly salary of $18, benefits including health insurance and paid time off, and opportunities for career progression within a growing