People-First GM, Youth Sports & Operations

Bright Stars Gym; Egg Harbor Township (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

Bright Stars Academy is seeking an experienced General Manager to lead the day-to-day operations of our youth sports and recreation organization. This is primarily a people- and operations-leadership role, directly overseeing Department Leaders and ensuring company standards, financial goals, and priorities are carried out.

The General Manager will serve as the primary operational link between ownership and the management team, making decisions, addressing employee concerns, reviewing

Qualifications

• Strong management experience leading multiple departments
• Proven ability to coach, develop, and hold employees accountable
• Comfortable making decisions and solving problems under pressure
• Excellent communication, organization, and follow-through
• Experience with budgets, payroll, and financial reporting

Responsibilities

• Lead and develop the team: manage, coach, and set clear expectations for Department Leaders; drive performance and accountability.
• Oversee operations and customer experience: ensure staffing, safety, and efficient operation; maintain visibility during peak hours; address issues.
• Manage KPIs and financial performance: set goals with ownership, monitor enrollment, revenue, payroll, and costs; report KPIs and take action.

Skills

People leadership

Department leadership

Coaching & development

Decision making

Conflict resolution

Communication

Operational oversight

Budget & payroll oversight

Data-driven management

Accountability & follow-through

Job description

Bright Stars Academy is seeking an experienced General Manager to lead the day-to-day operations of our youth sports and recreation organization. This is primarily a people- and operations-leadership role, directly overseeing Department Leaders and ensuring company standards, financial goals, and priorities are carried out.

The General Manager will serve as the primary operational link between ownership and the management team, making decisions, addressing employee concerns, reviewing