People-First CSR: Rentals, Help & Equipment Support

U-Haul; Feasterville-Trevose (Bucks County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Gym reimbursement

Paid holidays

401(k) Savings Plan

ESOP

Life insurance

Discounts on electronics

Dental & Vision plans

MetLaw Legal program

Job summary

U-Haul is seeking a Customer Service Representative in Feasterville, PA. You will be the face of our service, assisting customers, inspecting equipment, and using U-Scan tech to manage rentals and inventory.

The role includes lifting equipment, installing hitches, and propane handling with on-the-job education and opportunities for advancement. A valid license and good driving record are required.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High School Diploma

Job description

U-Haul is seeking a Customer Service Representative in Feasterville, PA. You will be the face of our service, assisting customers, inspecting equipment, and using U-Scan tech to manage rentals and inventory.

The role includes lifting equipment, installing hitches, and propane handling with on-the-job education and opportunities for advancement. A valid license and good driving record are required.