Customer Service Pro — Equipment, Rentals & Support

U-Haul; Carlisle (Cumberland County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products

Job summary

U-Haul is seeking a Customer Service Representative to join our team in Carlisle, PA. The role involves helping customers with U-Haul products, dispatching equipment with U-Scan tech, and assisting with truck and trailer hookups.

Ideal candidates are people-oriented and ready to learn. The position emphasizes hands-on training, safety, and customer care, with additional bonuses and a friendly, fast-paced work environment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to join our team in Carlisle, PA. The role involves helping customers with U-Haul products, dispatching equipment with U-Scan tech, and assisting with truck and trailer hookups.

Ideal candidates are people-oriented and ready to learn. The position emphasizes hands-on training, safety, and customer care, with additional bonuses and a friendly, fast-paced work environment.