People-First CSR: Equipment Dispatch & Support

U-Haul; Hazelwood (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision Plans

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays, vacation, and sick days

Job summary

U-Haul is hiring a Customer Service Representative to be the face of our service team, helping customers with rentals, equipment inspection, and ensuring safe operation.

In this role you’ll use U-Scan technology to manage inventory, assist customers both inside and outside the center, and participate in ongoing U-Haul education through U-Haul University. Eligible candidates start work quickly with paid interviews and bonuses.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Tools

Forklift operation (certification offered)

Job description

U-Haul is hiring a Customer Service Representative to be the face of our service team, helping customers with rentals, equipment inspection, and ensuring safe operation.

In this role you’ll use U-Scan technology to manage inventory, assist customers both inside and outside the center, and participate in ongoing U-Haul education through U-Haul University. Eligible candidates start work quickly with paid interviews and bonuses.