People Experience Partner: Onsite HR & Culture

Amazon; Revere (MA); On-site; USD 51,300 - 89,800; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon is seeking an HR Partner to support People eXperience and Technology (PXT) at our MA facility. You will drive employee experience, engagement, and HR operations, partnering with site leaders to coach on PXT practices and resolve issues.

This onsite role emphasizes data‑driven insights, standard work, and strong stakeholder relationships to continuously improve employee experience and organizational culture.

Qualifications

• Experience handling confidential information.
• Bachelor's degree, or 2+ years of Amazon experience with 1-year human resources general experience OR equivalent experience (e.g., operations, customer service, retail, manufacturing).
• Basic proficiency with Microsoft Office Suite (e.g., creating documents in Word, using basic spreadsheet functions in Excel, managing calendars/emails in Outlook).
• Experience communicating effectively with diverse audiences (e.g., explaining processes, addressing concerns, providing technical guidance).

Responsibilities

• Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
• Execute standard work with consistent quality and timeliness, meeting established SLAs and maintaining accurate documentation of HR processes and employee interactions.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters.
• Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities; support issue tracking and follow‑up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
• Coach frontline leaders on behaviors that impact engagement and retention; reinforce expectations and guide leaders in using tools to improve team communication, recognition, and performance conversations.
• Support site‑level engagement, communication, and culture‑building initiatives; coordinate logistics, gather feedback, and monitor effectiveness.
• Learn to track and summarize PXT‑related data (e.g., attrition/attendance trends, hiring data, employee sentiment) and prepare insights for site reviews or team discussions.
• Promote the use of self‑service tools to resolve routine employee and manager questions; identify recurring gaps and elevate opportunities to improve tool usability or adoption.

Skills

Confidential information handling

Effective communication

Relationship building

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Excel

Outlook

Job description

Amazon is seeking an HR Partner to support People eXperience and Technology (PXT) at our MA facility. You will drive employee experience, engagement, and HR operations, partnering with site leaders to coach on PXT practices and resolve issues.

This onsite role emphasizes data‑driven insights, standard work, and strong stakeholder relationships to continuously improve employee experience and organizational culture.