People Experience Partner: Leadership Coach & Case Mgmt

Alnylam Pharmaceuticals, Inc.; Cambridge (MA); Hybrid; USD 139,000 - 189,000; Full time

Job summary

Alnylam Pharmaceuticals is seeking a People Experience Partner to join our new People Experience team in Cambridge, MA. You will partner with managers across Expertise Areas to strengthen leadership, elevate performance, and foster collaboration, inclusion, integrity, and accountability.

You will coach managers on leadership capabilities, performance matters, and development, while handling discipline, Employee Relations, and offboarding support as needed.

Qualifications

• 5–10 years HR experience required.
• Experience in HR Generalist work, Employee Relations and Performance Management.
• Strong knowledge of employment law and HR best practices.
• Ability to manage complex employee situations with discretion and neutrality.
• Excellent communication and influencing skills for manager coaching.
• High emotional intelligence and sound judgement with empathetic decisions.
• Data integrity and high-quality case management experience.
• Ability to leverage case management systems and analyze data trends.

Responsibilities

• Serve as trusted People Experience Partner to leaders and coach managers on capability, team effectiveness, and performance.
• Advise on performance issues, development plans, and PIPs with timely, fair outcomes.
• Own end-to-end case management, including documentation, escalation, and resolution in ServiceNow.
• Lead employee relations and disciplinary matters with discretion and rigor.
• Collaborate with Employee Relations, Legal, HR Business Partners, and HR Capability on investigations and high-risk situations.
• Provide guidance on leaves of absence and workplace accommodations.
• Identify trends and insights across cases; recommend actions to improve culture and experience.
• Support enterprise performance and compensation cycles by coaching managers and ensuring quality execution.

Skills

Employee relations

Performance management

Manager coaching

Communication

Emotional intelligence

Data analysis

Discretion & neutrality

Case management

Case management systems

HR policy knowledge

Tools

ServiceNow

Job description

Alnylam Pharmaceuticals is seeking a People Experience Partner to join our new People Experience team in Cambridge, MA. You will partner with managers across Expertise Areas to strengthen leadership, elevate performance, and foster collaboration, inclusion, integrity, and accountability.

You will coach managers on leadership capabilities, performance matters, and development, while handling discipline, Employee Relations, and offboarding support as needed.