People Experience & Enablement Specialist

FIS; Jacksonville (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Voice in fintech

Learning & development

Collaborative environment

Career growth opportunities

Internal mobility

Job summary

FIS is seeking a People Experience & Enablement Specialist to translate people strategies into practical experiences and resources. You will coordinate initiatives, design employee journeys, playbooks and guides, and partner with stakeholders to turn strategy into action.

In this role you will manage multiple workstreams, develop templates and reinforcement activities, gather feedback, and drive adoption of new programs across the organization.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• 3+ years delivering employee experience, learning or change initiatives.
• Experience coordinating cross-functional projects at pace.
• Strong written and verbal communication with ability to create engaging content.
• Proven ability to collaborate with stakeholders from planning to execution.

Responsibilities

• Plan, coordinate and execute employee experience initiatives to drive adoption.
• Create journey maps, playbooks, toolkits, and guides for easy use.
• Partner with stakeholders to translate people strategies into practical experiences.
• Manage activities, timelines, communications across multiple workstreams.
• Develop reusable templates and frameworks to improve consistency.
• Create reinforcement activities and leader resources embedded in daily work.
• Gather feedback and adoption insights for continuous improvement.

Skills

Cross-functional coordination

Project management

Stakeholder engagement

Content creation

Education

Bachelor's degree in Human Resources, Organizational Development, Communications, Business or related field

Tools

Canva

Job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Human Resources

Job Description

Every day at FIS, innovators, problem-solvers and change-makers work together to create technology that advances the world of finance. We embrace new ideas, challenge what's possible and empower our teams to make a lasting impact. If you're ready to help shape the future of fintech, Unlock your next chapter with FIS.

About the role:

As a People Experience & Enablement Specialist, you will bring people strategies to life through practical experiences, resources and activation plans for employees and leaders. Partnering across teams, you will turn ideas into clear, engaging programs that build understanding and adoption. This role is ideal for someone who enjoys coordinating multiple initiatives, designing meaningful employee experiences and translating strategy into action.

What you will be doing:

• Plan, coordinate and execute employee experience and enablement initiatives that drive adoption of new programs, processes and ways of working.
• Create journey maps, playbooks, toolkits and guides that make information easy to understand and apply.
• Partner with stakeholders to translate people strategies into practical experiences for employees and leaders.
• Manage activities, timelines, communications and launch plans across multiple workstreams to support successful delivery.
• Develop reusable templates, materials and frameworks that improve consistency and support future initiatives.
• Create reinforcement activities, leader resources and employee touchpoints that embed new practices into daily work.
• Gather employee feedback and adoption insights to identify opportunities for continuous improvement.

Required qualifications:

• Bachelor's degree in Human Resources, Organizational Development, Communications, Business or a related field, or equivalent work experience.
• 3+ years of experience supporting employee experience, learning, change management, communications, human resources or related people-focused initiatives.
• Demonstrated experience coordinating cross-functional projects and managing multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills with the ability to create engaging content and user-friendly resources.
• Proven ability to build relationships, collaborate with stakeholders and drive initiatives from planning through execution.

Preferred qualifications:

• Experience developing employee toolkits, playbooks, journey maps or enablement materials.
• Familiarity with design/video technology (Canva, etc...)
• Familiarity with employee engagement, organizational effectiveness, change adoption or workforce communications programs.
• Experience analyzing feedback, engagement metrics or adoption trends to make recommendations for improvement.

A career at FIS is more than just a job. It's the chance to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Internal career growth opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass