People Experience & Enablement Specialist

FIS Management Services LLC; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Voice in fintech

Learning and development

Collaborative work environment

Opportunities to give back

Internal career growth

Job summary

FIS Management Services LLC is seeking a People Experience & Enablement Specialist to bring people strategies to life through practical programs and activation plans for employees and leaders.

The role involves planning, coordinating, and executing employee experience initiatives, designing journey maps and toolkits, and partnering with stakeholders to translate strategies into actionable experiences across multiple workstreams.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• 3+ years supporting employee experience, learning, change management, communications, or HR initiatives.
• Demonstrated experience coordinating cross-functional projects and managing multiple priorities.

Responsibilities

• Plan, coordinate and execute employee experience initiatives to drive adoption of new programs and practices.
• Create journey maps, playbooks, toolkits and guides for easy understanding and application.
• Partner with stakeholders to translate people strategies into practical experiences for employees and leaders.
• Manage activities, timelines, communications and launch plans across multiple workstreams.
• Develop reusable templates and frameworks that improve consistency and future initiatives.
• Create reinforcement activities and leader resources to embed new practices into daily work.
• Gather employee feedback and adoption insights to identify opportunities for improvement.

Skills

Cross-functional collaboration

Change management

Content creation

Communication skills

Project coordination

Education

Bachelor's degree in HR/OD/Communications/Business

Tools

Canva

PowerPoint

Job description

About the role:

As a People Experience & Enablement Specialist, you will bring people strategies to life through practical experiences, resources and activation plans for employees and leaders. Partnering across teams, you will turn ideas into clear, engaging programs that build understanding and adoption. This role is ideal for someone who enjoys coordinating multiple initiatives, designing meaningful employee experiences and translating strategy into action.

What you will be doing:

• Plan, coordinate and execute employee experience and enablement initiatives that drive adoption of new programs, processes and ways of working.
• Create journey maps, playbooks, toolkits and guides that make information easy to understand and apply.
• Partner with stakeholders to translate people strategies into practical experiences for employees and leaders.
• Manage activities, timelines, communications and launch plans across multiple workstreams to support successful delivery.
• Develop reusable templates, materials and frameworks that improve consistency and support future initiatives.
• Create reinforcement activities, leader resources and employee touchpoints that embed new practices into daily work.
• Gather employee feedback and adoption insights to identify opportunities for continuous improvement.

Required qualifications:

• Bachelor's degree in Human Resources, Organizational Development, Communications, Business or a related field, or equivalent work experience.
• 3+ years of experience supporting employee experience, learning, change management, communications, human resources or related people-focused initiatives.
• Demonstrated experience coordinating cross-functional projects and managing multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills with the ability to create engaging content and user-friendly resources.
• Proven ability to build relationships, collaborate with stakeholders and drive initiatives from planning through execution.

Preferred qualifications:

• Experience developing employee toolkits, playbooks, journey maps or enablement materials.
• Familiarity with design/video technology (Canva, etc...)
• Familiarity with employee engagement, organizational effectiveness, change adoption or workforce communications programs.
• Experience analyzing feedback, engagement metrics or adoption trends to make recommendations for improvement.

A career at FIS is more than just a job.

It is the chance to shape the future of fintech.

At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Internal career growth opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

Sourcing Model Recruitment

FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

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