People Experience Coordinator (Front Desk)

Monterra Credit Union; Redwood City (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, LTD

401(k) matching

Paid time off

Tuition reimbursement

Job summary

Monterra Credit Union’s Redwood City corporate office is seeking an Employee Experience Associate to manage front desk operations, assist with HR processes, and coordinate meetings and events. The role emphasizes visitor engagement, calendar management, and reporting in a collaborative, member-focused credit union environment.

The position is on-site in Redwood City, CA, with competitive hourly pay and semi-annual bonuses tied to performance, plus a comprehensive benefits package.

Qualifications

• 2-3 years of administrative, customer service, or related experience preferred.
• Strong attention to detail and accuracy.
• Sound judgment and ability to handle confidential information with discretion.
• Strong organizational and time management skills, with the ability to prioritize multiple tasks.
• Friendly, professional, and service-oriented communication skills.

Responsibilities

• Greets and directs visitors; maintains security and lobby organization.
• Manages the calendar and conference room bookings for the corporate office.
• Co-ordinates meetings and events on-site and off-site; handles travel arrangements and catering.
• Generates daily/weekly/monthly reports for management.
• Assists with benefits invoices, audits, and HR processes as needed.
• Supports recruiting tasks and employee engagement initiatives.

Skills

Administrative experience

Customer service

Time management

Discretion with confidential info

Tools

Microsoft Office

Outlook

Excel

Job description

Monterra Credit Union’s Redwood City corporate office is seeking an Employee Experience Associate to manage front desk operations, assist with HR processes, and coordinate meetings and events. The role emphasizes visitor engagement, calendar management, and reporting in a collaborative, member-focused credit union environment.

The position is on-site in Redwood City, CA, with competitive hourly pay and semi-annual bonuses tied to performance, plus a comprehensive benefits package.