People Experience & Analytics Specialist

Beth Israel Lahey Health; États-Unis; Sur place; USD 85 000 - 105 000; Plein temps

Résumé du poste

Beth Israel Lahey Health (BILH) seeks an Employee Experience & Analytics Specialist to support listening initiatives, dashboards, and action planning across the health system. The role focuses on survey design, deployment, data validation, and multilingual content, with emphasis on confidentiality and data security.

Strong collaboration with Talent Development, HR Partners, and IT is essential. You will administer surveys, analyze feedback, and create clear reports and data narratives for

Qualifications

• Bachelor's degree in HR-related field required; equivalent education and directly relevant experience may be considered.
• Minimum of three years of experience in employee listening, employee experience, people or workforce analytics, HR analytics, organizational development, research, or a related field.
• Hands-on experience supporting survey deployment, configuration, testing, reporting, dashboards, user access, and data-quality review; proficiency with Excel and data-visualization tools.

Responsabilités

• Support the design, administration, and evaluation of employee-listening and experience initiatives aligned with BILH priorities and WE CARE values.
• Configure and deploy engagement, pulse, onboarding, exit, lifecycle, and targeted surveys; coordinate schedules, testing, communications, and follow-up activities.
• Maintain listening platforms, dashboards, reporting hierarchies, demographic files, user access, survey templates, and other program resources.
• Validate data, survey logic, reporting structures, and multilingual content to support accurate, timely, and high-quality results.
• Apply sound survey and research practices to questionnaire design, administration, benchmarking, analysis, and interpretation of quantitative and qualitative feedback.
• Analyze employee-listening and workforce data to identify key drivers, trends, experience gaps, workforce segments, strengths, and emerging concerns.
• Create dashboards, presentations, summaries, and data narratives that make findings clear and actionable for technical and nontechnical audiences.
• Support leaders and HR partners in interpreting results, identifying priorities, and developing focused, measurable action plans.
• Develop action-planning resources, leader tools, communications, job aids, and reinforcement materials in partnership with Talent Development and Communications.
• Maintain confidentiality, anonymity, data security, and appropriate access to sensitive employee information in accordance with established standards.
• Coordinate project plans, milestones, risks, stakeholder input, quality checks, vendor deliverables, and status updates for assigned initiatives.
• Support employee-lifecycle research and experience-design activities that identify friction and improvement opportunities at key employee touchpoints.
• Track participation, action-planning progress, leader follow-through, employee-experience outcomes, and other measures; recommend improvements based on the data.

Connaissances

Excel

Power BI

Tableau

Data visualization

Survey deployment

Dashboard reporting

Communication

Formation

Bachelor's degree in HR/OD/Analytics

Outils

Tableau

Qualtrics

Workday

Description du poste

Beth Israel Lahey Health (BILH) seeks an Employee Experience & Analytics Specialist to support listening initiatives, dashboards, and action planning across the health system. The role focuses on survey design, deployment, data validation, and multilingual content, with emphasis on confidentiality and data security.

Strong collaboration with Talent Development, HR Partners, and IT is essential. You will administer surveys, analyze feedback, and create clear reports and data narratives for