People Experience Advisor

Stefanini North America and APAC; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Stefanini North America and APAC is seeking a People Experience Advisor in Richmond, VA to provide local HR services within the BU squad. This onsite role serves as the HR contact for employees and managers, supporting onboarding, learning delivery, and policy interpretation.

The ideal candidate has 1+ year of relevant HR experience, a high school diploma and preferably a bachelor’s degree. Local market knowledge and strong communication are essential to drive employee experience and process

Qualifications

• Local execution of operational HR activities and employee support.
• Operate as key HR contact for employees where self-service is not available.
• Escalate business queries to BU People Experience Lead and SSC for policy guidance.

Responsibilities

• Provide local HR services tailored to the BU and Richmond location.
• Work with BU squad to deliver onboarding, learning delivery, and time & attendance.
• Resolve local HR queries and guide employees through HR portal navigation and documentation.
• Support end-to-end HR services in plant or non-shared service contexts as needed.
• Assist with documentation and implementation of local policies and process improvements.

Skills

1+ years experience

HR operations

Local HR knowledge

Education

High School Diploma

Bachelor's degree preferred

Job description

Stefanini Group is hiring!

Stefanini is looking for a People Experience Advisor in Richmond, VA

Call: 248-728-6420 / Email: [email protected]

Open for W2 candidates only!

• Onsite position at 6002 S Laburnum Ave., P.O. BOX C, Richmond, VA 23231

Details:

The People Experience Advisor is responsible for local execution of operational HR activities. The Advisor is the key point of contact to employees where self-service/shared services support is not available and sits within the local BU squad team. Where appropriate the PE Advisor, will support implementation of local projects or initiatives.

All PE Advisors:

• Use Business Unit knowledge to provide local HR services that are relevant and tailored to the needs of the BU/location (e.g. Time & Attendance support, etc.)
• Demonstrate a deep understanding of the local BU/location; work as part of the BU squad, providing business intimacy and supporting with delivery of local HR services
• Escalate business specific queries to the BU People Experience Lead and functional queries to the relevant SSC team
• Key point of contact to employee and managers for HR related queries, self-service transactions, HR portal navigation, policy interpretation and process support requiring face-to-face interaction and hard copy documentation
• Responsible for focusing on employee experience and continuous improvement of end-to-end operational HR services
• Responsible for delivery of the following services:
  • ongoing onboarding
  • local learning delivery
  • time & attendance (plant)
  • local query resolution
  • hourly recruitment (plant outside NA)
• PE Advisors in a non-shared service supported country and/or in a plant, will be responsible for delivery of end to end HR services
• Provides HR advice and guidance in relation to their BU, empowered to use their judgement and business knowledge to pre-empt any HR concerns and
• proactively seek solutions
• Supports documentation and implements local/ country specific policies
• Responsible for identifying service issues, proposing improvements and supporting implementing changes
• Supports the delivery of projects and initiatives within their country/BU
• Responsible for Employee Relations support (where service not provided by SSC)

Job Requirements

• High School Diploma. Bachelor's Degree preferred
• 1+ years of relevant experience
• Previous work experience in food or beverage manufacturing or CPG environment is preferred

Listed salary ranges may vary based on experience, qualifications, and local market.

Work Hours: Monday - Friday, 7am-4pm

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore, and nearshore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.