People-Driven Retail Assistant Store Manager

Sally Beauty Holdings, LLC; San Antonio (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Sally Beauty is seeking an Assistant Manager to lead store operations and develop a high-performing team in San Antonio, TX. You will support the Store Manager in hiring, training, and directing associates to deliver exceptional customer experiences and achieve operational KPIs.

In this role you’ll oversee daily tasks, ensure brand standards, manage scheduling and payroll, and address customer issues while upholding safety and loss prevention measures. Cosmetology knowledge is a plus.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Responsibilities

• Hire, train and develop store associates while driving customer satisfaction.
• Oversee store operations to meet KPIs and maintain brand standards.
• Support Omni-channel initiatives and merchandising plans.
• Manage payroll hours and scheduling effectively.
• Ensure store safety and loss prevention compliance.

Skills

Customer service

Retail sales

Management experience

Team leadership

Communication

Scheduling flexibility

Cosmetology license

Education

High School Diploma or equivalent

Job description

Sally Beauty is seeking an Assistant Manager to lead store operations and develop a high-performing team in San Antonio, TX. You will support the Store Manager in hiring, training, and directing associates to deliver exceptional customer experiences and achieve operational KPIs.

In this role you’ll oversee daily tasks, ensure brand standards, manage scheduling and payroll, and address customer issues while upholding safety and loss prevention measures. Cosmetology knowledge is a plus.