People Development Leader - Training, Growth & Culture

Chick-fil-A; Spring Park (SC); Sur place; USD 100 000 - 140 000; Plein temps

Résumé du poste

Chick-fil-A of Anderson is seeking a Director of People Development who will oversee training and development systems, coach and empower team members and leaders, and drive strategic initiatives to grow talent and improve the guest experience.

This servant leader will partner with Operational Leadership to align training with the restaurant’s vision, design programs, measure outcomes, and uphold Chick-fil-A standards, food safety, brand reputation, and the S.E.R.V.E. model across both locations.

Qualifications

• 2+ years of management and training experience.
• Experience developing and implementing training programs or leadership development initiatives preferred.
• Strong communication, relationship-building and organizational skills.
• Demonstrates servant leadership and emotional intelligence.
• Ability to use data to drive decisions and maintain accountability for results.

Responsabilités

• Train, coach, and develop new and existing team members while tracking progress.
• Create personalized development plans that support individual growth and success.
• Regularly gather team member feedback to improve their experience.
• Support leadership development and growth opportunities within the team.
• Give real-time coaching and feedback to improve guest experience and align with performance standards.

Description du poste

Chick-fil-A of Anderson is seeking a Director of People Development who will oversee training and development systems, coach and empower team members and leaders, and drive strategic initiatives to grow talent and improve the guest experience.

This servant leader will partner with Operational Leadership to align training with the restaurant’s vision, design programs, measure outcomes, and uphold Chick-fil-A standards, food safety, brand reputation, and the S.E.R.V.E. model across both locations.