People & Culture Partner — Luxury Hospitality

Palm House; Florida; On-site; USD 70,000 - 95,000; Full time

Job summary

Palm House Palm Beach, FL, is seeking an Assistant People & Culture Manager to lead and coordinate our People & Culture functions. You will partner with the Director to support team members and leaders, oversee recruitment for permanent and seasonal roles, and ensure a welcoming onboarding experience that reflects our luxury hospitality standards.

Responsibilities include coordinating training, maintaining records, supporting leadership development and service excellence, and driving engagement

Qualifications

• Experience in HR, People & Culture, preferably luxury hospitality or service-focused.
• Experience in recruitment, onboarding, employee engagement, training coordination, and daily HR operations.
• Confidentiality and handling sensitive information with discretion.
• Strong written and verbal communication to guide managers and cross-departments.

Responsibilities

• Partner with Director of People & Culture to support team members and leaders.
• Coordinate recruitment for permanent and seasonal roles, ensuring a professional candidate experience.
• Lead onboarding and orientation to introduce culture, service expectations, and standards.
• Coordinate training, maintain records, and support leadership development and service excellence.
• Facilitate recognition programs, team celebrations, wellness activities, and community initiatives.
• Support employee engagement surveys and translate feedback into action.
• Assist with employee relations, document concerns, and escalate sensitive issues.
• Coach managers on communication, recognition, accountability, and consistent policy application.
• Maintain employee records and assist with reporting and compliance.
• Collaborate with Payroll & Benefits on changes and inquiries.
• Support FuturePlus initiatives and sustainability documentation.
• Assist with internships and departmental projects as directed.

Skills

Recruitment

Onboarding

Employee Engagement

Training Coordination

Communication

Organization

Discretion

Leadership Coaching

HR Policies

Wellness & Recognition

Bilingual (Spanish/Creole)

Education

Bachelor’s degree in HR/Hospitality/Business or related field

SHRM or HRCI certification preferred

Tools

Paylocity

HR Systems

Microsoft Office

Reporting Tools

Job description

Palm House Palm Beach, FL, is seeking an Assistant People & Culture Manager to lead and coordinate our People & Culture functions. You will partner with the Director to support team members and leaders, oversee recruitment for permanent and seasonal roles, and ensure a welcoming onboarding experience that reflects our luxury hospitality standards.

Responsibilities include coordinating training, maintaining records, supporting leadership development and service excellence, and driving engagement