People & Culture Operations Lead: Data-Driven HR & Payroll

Cuhaci Peterson; Orlando (FL); On-site; USD 75,000 - 120,000; Full time

Job summary

Cuhaci Peterson is seeking a People & Culture Operations Lead to oversee HR operations, payroll coordination, and data integrity for a multi-state workforce. You will optimize processes, maintain HRIS data, and deliver accurate workforce reporting to support leadership decisions.

This role emphasizes compliance, employee experience, and operational excellence, partnering with Finance and HR teams to ensure timely payroll and adherence to regulations while maintaining confidential employee

Qualifications

• Bachelor's degree in HR, Business Administration, or a related field.
• 5+ years of progressive experience in HR operations, human resources administration, payroll, or related functions.
• Experience supporting a multi-state workforce preferred.
• Experience administering HRIS systems and supporting workforce reporting and analytics.
• Professional services, architecture, engineering, consulting, or similar industry experience preferred.

Responsibilities

• Serve as the primary administrator for People & Culture operational processes, policies, and procedures.
• Develop, document, and maintain standard operating procedures to ensure consistency and compliance across the employee lifecycle.
• Identify opportunities to improve efficiency through process enhancements, automation, and system optimization.
• Act as a trusted resource for employees and managers regarding People & Culture programs, policies, and employment-related questions.
• Support the execution of department initiatives, projects, and organizational priorities.
• Maintain the integrity, accuracy, and security of employee data within the HRIS.
• Process employee status changes, compensation updates, promotions, transfers, and organizational changes.
• Generate and analyze workforce metrics including headcount, turnover, retention, absenteeism, and staffing trends.
• Prepare recurring and ad hoc reports for leadership to support business decisions and workforce planning.
• Conduct regular audits to ensure data accuracy and compliance.
• Create reports, dashboards, and workforce analytics to support strategic decision-making.
• Partner with Finance and payroll providers to ensure timely and accurate multi-state payroll processing.
• Review payroll changes, employee updates, and supporting documentation for accuracy.
• Assist with payroll audits, reporting requirements, and issue resolution.
• Maintain payroll-related records and ensure compliance with applicable regulations.
• Support annual compensation updates, bonus administration, and employee compensation records.
• Coordinate onboarding activities including background screening, employment documentation, I-9 verification, HRIS setup, and new hire orientation.
• Ensure a positive and efficient onboarding experience for all new employees.
• Administer employee changes including promotions, transfers, compensation adjustments, and employment status updates.
• Manage offboarding processes, exit interviews, separation documentation, and final employment records.
• Coordinate leave of absence administration and maintain related documentation.
• Maintain personnel files and employee records throughout the employment lifecycle.
• Support compliance with federal, state, and local employment laws across all company locations.
• Maintain employee records, required employment documentation, labor law postings, and policy acknowledgments.
• Coordinate EEO-1 reporting, unemployment claims administration, and compliance-related audits.
• Assist with workplace investigations, corrective actions, and documentation as needed.
• Track professional licenses, certifications, continuing education requirements, and related records.
• Maintain and update employee handbook content, policies, forms, and People & Culture documentation.
• Support employee engagement, recognition, wellness, and culture initiatives.
• Coordinate employee communications and department-wide announcements.
• Assist with employee events, celebrations, service awards, volunteer initiatives, and culture building activities.
• Partner with department leaders to promote a positive, inclusive, and engaging workplace environment.
• Serve as a responsive and approachable resource for employee support and guidance.
• Support performance management, employee surveys, and other organizational development initiatives.

Skills

HR operations

Payroll

Data analysis

MS Excel

HRIS systems

Multi-state workforce

Communication

Discretion

Education

Bachelor's degree in HR or related field

5+ years HR ops experience

Tools

Paylocity

ADP

UKG

Workday

Job description

Cuhaci Peterson is seeking a People & Culture Operations Lead to oversee HR operations, payroll coordination, and data integrity for a multi-state workforce. You will optimize processes, maintain HRIS data, and deliver accurate workforce reporting to support leadership decisions.

This role emphasizes compliance, employee experience, and operational excellence, partnering with Finance and HR teams to ensure timely payroll and adherence to regulations while maintaining confidential employee