People & Culture Manager — Leadership & HR

Crossroads YMCA; Crown Point (IN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Long‑Term Disability (LTD)

Life Insurance

Paid Time Off (PTO)

Employer retirement contribution 12%

Free family gym membership

Program discounts

Job summary

Crossroads YMCA in Crown Point, IN is seeking a full-time HR professional to lead employee relations across a multi-site organization. You will guide leaders, address staff concerns, and support real-time people decisions that shape culture and performance.

The role requires strategic HR expertise with hands-on leadership in investigations, performance management, and workforce planning, staying current on employment laws nationwide. Expect a collaborative, mission-driven environment.

Qualifications

• Bachelor’s degree in HR, business, organizational leadership, or related field
• SHRM-CP, SHRM-SCP, PHR, or SPHR preferred
• 3+ years of progressive HR experience with strong employee relations focus preferred
• Experience with investigations, performance management, and leader coaching
• Strong judgment, discretion, and ability to handle confidential matters
• Ability to influence leaders and provide direct, respectful feedback
• Working knowledge of employment law and HR best practices

Responsibilities

• Coaching and advising managers through the full employee lifecycle, including onboarding, performance management, corrective action, employee concerns, and separations
• Helping leaders practice “compassionate accountability” by setting clear expectations and addressing performance issues consistently and fairly
• Reviewing employee relation situations and decisions to ensure fairness, consistency, compliance, and alignment with organizational standards
• Conducting and supporting workplace investigations, including documentation, interviews, and outcome recommendations
• Identifying risk in employee relation matters and escalating appropriately when issues involve harassment, discrimination, safety concerns, or legal exposure
• Building leadership capability through coaching, feedback, training, and practical HR guidance
• Supporting consistency across departments by reviewing documentation, identifying trends, and reinforcing policy application
• Partnering on organizational initiatives including workforce planning, culture development, and employee experience improvements
• Staying current on employment laws and translating that knowledge into practical guidance for leaders

Skills

Employee relations

Coaching

Investigations

Policy guidance

Leadership development

Education

Bachelor’s degree in HR or related field

Job description

Crossroads YMCA in Crown Point, IN is seeking a full-time HR professional to lead employee relations across a multi-site organization. You will guide leaders, address staff concerns, and support real-time people decisions that shape culture and performance.

The role requires strategic HR expertise with hands-on leadership in investigations, performance management, and workforce planning, staying current on employment laws nationwide. Expect a collaborative, mission-driven environment.