People & Culture Leader: Talent, Onboarding & HR Ops

payne-tompkins; Chardon (OH); On-site; USD 65,000 - 110,000; Full time

Job summary

Payne-Tompkins seeks a People & Culture Manager to lead the full employee lifecycle—from recruiting and onboarding to employee relations, benefits administration, performance tracking, and culture initiatives. You will ensure compliant, well-documented HR execution across the organization.

The role reports to the Director of Finance & Administration and requires strong HRIS experience, confidentiality, and organizational strengths to partner with leadership and manage multiple processes

Qualifications

• 5+ years of progressive HR experience; 3 of which in Recruitment.
• Experience managing full-cycle recruiting and onboarding processes.
• Working knowledge of HR compliance, employment law, and HRIS systems.
• Excellent written and verbal communication skills.
• Ability to handle confidential and sensitive information with discretion.
• Strong organizational skills and ability to manage multiple HR processes simultaneously.
• Ability to work independently while partnering closely with leadership

Responsibilities

• Recruiting: Draft and post job ads; Source candidates; Screen resumes; Coordinate interviews; Manage candidate communication; Track hiring progress; Reference checks; Prepare offers; Maintain recruiting records.
• Onboarding: Coordinate offer-to-start communication; Prepare onboarding paperwork and files; Ensure tech, workspace, and tools are ready; Schedule onboarding activities; Enroll benefits and acknowledgments; Track 30/60/90 day check-ins.
• Employee relations: Serve as first contact for routine employee issues; Coach managers; Address attendance, conduct, and performance concerns; Document issues; Escalate high-risk matters.
• HROperations: Maintain HRIS records and employee data; Manage personnel files and documentation; Track compliance items and trainings; Administer training software; Run HR reporting.
• Benefits: Administer enrollments and changes; Track eligibility; Open enrollment communications; Coordinate with brokers; Maintain benefit records.
• Performance & Development: Administer performance reviews; Track completion; Support performance improvement plans and development tracking; Coordinate documentation and follow-ups; Manage training records.
• CultureExecution: Coordinate employee recognition; Manage birthdays/anniversaries and gifts; Support internal communications and events; Reinforce company values; Coordinate gear ordering; Assist team morale initiatives.
• Offboarding: Coordinate resignations/terminations; Manage exit logistics; Ensure access removal and asset return; Schedule exit interviews; Track final documentation

Skills

HR experience

Recruitment

Onboarding

Employee relations

Compliance

HRIS

Communication skills

Organizational skills

Job description

Payne-Tompkins seeks a People & Culture Manager to lead the full employee lifecycle—from recruiting and onboarding to employee relations, benefits administration, performance tracking, and culture initiatives. You will ensure compliant, well-documented HR execution across the organization.

The role reports to the Director of Finance & Administration and requires strong HRIS experience, confidentiality, and organizational strengths to partner with leadership and manage multiple processes