People & Culture Generalist - HR Support & Records Pro

PalAmerican Security; San Jose (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

PalAmerican Security is seeking a highly organized People & Culture Generalist to serve as the operational backbone of our HR function. You will handle HR transactions, benefits enrollment, and employee support across a large, multi-site workforce, while contributing to policy rollout and compliance initiatives.

Ideal candidates bring 2+ years of HR admin experience, proficiency with HRIS and Excel, and a service-oriented communication style.

Qualifications

• Associate’s or Bachelor’s degree in HR or related field, or equivalent experience.
• 2+ years HR administrative experience with strong organizational skills.
• Proficiency in HRIS platforms and Microsoft Office Suite, especially Excel.
• Professional communication skills with a service-oriented approach.
• Preferred: SHRM-CP, PHR, or aPHR certification or pursuit.

Responsibilities

• Process personnel transactions such as terminations, status changes, transfers, and pay adjustments with accuracy and urgency.
• Execute mass employee file updates during system migrations, acquisitions, and restructuring to maintain data integrity.
• Maintain and organize disciplinary documentation, ensuring audit-ready and accessible records.
• Keep employee records in HRIS current, complete, and compliant with policies and legal requirements.
• Track employee leave of absence status and coordinate with third-party partners for smooth communication.
• Serve as the first point of contact for employee benefits questions, guiding enrollment and claims resolution.
• Support annual open enrollment, benefits communication, and new hire benefits orientation.
• Respond professionally and promptly to routine employee inquiries on policies and programs.
• Resolve minor workplace concerns independently and elevate complex issues appropriately.
• Provide empathetic and consistent support reflecting PalAmerican’s commitment to its workforce.
• Generate reports, prepare data extracts, and assist with audit preparation.
• Support HR initiatives including policy rollouts, compliance audits, system implementations, and documentation.
• Perform additional administrative tasks with flexibility to meet evolving HR needs.

Skills

HR transaction processing

Attention to detail

Professional communication

Education

Bachelor’s degree in HR or related field

Equivalent experience

Tools

HRIS platforms

Excel

Job description

PalAmerican Security is seeking a highly organized People & Culture Generalist to serve as the operational backbone of our HR function. You will handle HR transactions, benefits enrollment, and employee support across a large, multi-site workforce, while contributing to policy rollout and compliance initiatives.

Ideal candidates bring 2+ years of HR admin experience, proficiency with HRIS and Excel, and a service-oriented communication style.